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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7124 results found

  1. Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

    Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

    Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…

    43 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  2. Add a feature that the clients can check the balance of their gift card.

    7 votes

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  3. Make the App more user friendly and add more functionality

    There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.

    24 votes

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    1 comment  ·  Admin →
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  4. We would like an option to require certain bookings be back to back. Depending on Provider or service. This way, no gaps are created in our schedule.

    9 votes

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  5. At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.

    8 votes

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  6. It would be great for the system to alert if there is a duplicate name.

    10 votes

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    1 comment  ·  Admin →
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  7. our former booking platform had an Express Booking option. New client would call in, we would get their name and number and book the service with service provider and then while still on the phone we selected "Express book" we would say "did you see that text come through?" OK perfect. Just finish filling that out in the next 10 min and your booking will be confirmed and all set. It is time sensitive so make sure you fill it out completely as soon as we get off the phone. They input the rest (Email cc, correct spelling of their…

    5 votes

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  8. We have had several clients add themselves to the waitlist online through the option that says, "don't see a time that works for you, join the waitlist," but they have added themselves to days that our providers are not working. For example, we have a provider who works only 3 days a week, and people add themselves to the days that she doesn't even work. If there were a way to display that certain providers are unavailable so that clients dont put themselves on a list they will never get off of that would be ideal.

    6 votes

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  9. Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…

    3 votes

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  10. There should be a report that can be run for incomplete charts in the reports tab.

    5 votes

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  11. Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.

    7 votes

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  12. The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…

    6 votes

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  13. 6 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. It would be amazing to be able to see a Cancelation Rate % of clients who cancel on service provider's schedule. The ideal statistic would show a % which would be factored by the amount of clients who cancel their appointment within the selected time frame, but do not rebook.

    This helps because it shows if a certain provider is perhaps doing well in rebookings, but most of the clients then cancel their future appointments so it's not really helpful just to see a high rebooking %.

    6 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.

    7 votes

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  16. Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.

    10 votes

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  17. I need a report that sorts out detailed line items in a summary so that I can organize my income into Quickbooks. This also needs the ability to toggle on/off payment types so that I am getting the numbers for Credit Card Purchases, Checks, Cash, Account Balance.

    The Purpose is so when Boulevard pays out the credit cards sales, I can sort those payments into the respective category of sales in quickbooks.

    When business owners take their data to the bank, the real data is coming from Quickbooks with all the payroll fees, expenses, and over all cash flow. Being…

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. Ability to use Phrases (Messages) feature from the Client Profile and Calendar View, in addition to the Messages tab.

    7 votes

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  19. The image displayed in the self-booking overlay is extremely dark and there are no options for cropping when uploading to ensure it's centered on the part you would like displayed. Please add more options for this image.

    5 votes

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  20. send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.

    4 votes

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