Skip to content

General

General

Categories

6217 results found

  1. If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.

    3 votes
    How important is this to you?
  2. Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.

    5 votes
    How important is this to you?
  3. After a consultation we should be able to email or text a quote to clients

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  4. We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?
  5. We need to be able to have the option to have alternate hours for certain days etc. For example we are closed every other Monday but right now we only have the choice to put open or closed. If we can make our service providers schedule bi-weekly, it would be very helpful to be able to have our business hours have more flexibility in what we show as our hours of operation as well.

    2 votes
    1 comment  ·  Admin →
    How important is this to you?
  6. 5 votes
    How important is this to you?
  7. HydrationRoom is requesting the option for saved replies or templates in the “Messages” Tab.
    For example; a saved reply for when someone still hasn’t confirmed, our receptionist could click next to the “GIF” button and select “Not Confirmed” and it would auto populate a message “Hi – We still do not have a confirmation for your appointment today. Please let us know if you would like to reschedule. Thanks!”

    18 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?
  8. Sometimes forms get addedd accidentally and saved as a draft during treatment...but it ends up being a duplicate or wrong form...and there is currently no way to delete that. Might I suggest that you make CERtain USER TYPES/admins be able to delete these. the archive option is only available when the mandatory info is completed...which is annoying AND integrates a form into the patient chart that is extra and erroneous since you just have to put babble in the mandatory spots.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  9. Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  10. Boulevard doesn't send an updated text to the service providers when an appointment has been reschedule to another date/time. Only the original appointment booking and cancellation. Please create a text feature for this.

    9 votes
    How important is this to you?
  11. A full facial balancing appointment could use multiple types of services. Make it so that you can add multiple products to a service without it having to be a "service add-on"

    3 votes
    How important is this to you?
  12. Each staff member should be able to have their own link to send clients that will only show their services/pricing/availability. Espeically for booth rent business models. That way if they have a new client or lead they aren't sending them a link that has all of their "competition" on the same link

    3 votes
    How important is this to you?
  13. such as GFE/medical history form

    10 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?
  14. Example: When a client uses their Botox credits, remove the botox name from the list entirely. Keeping them on the list with "0 remaining" is unnecessarily confusing and complicates the process when checking available credits. Additionally, store these credits in the wallet at the price the client actually paid, not the regular listed price. This helps avoid confusion and ensures accurate commission calculations for providers.

    7 votes
    How important is this to you?
  15. There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.

    3 votes
    How important is this to you?
  16. The new feature to add a service at checkout is great, however there should be an option to "add time" with the service because without doing so it is negatively impacting someones utilization which is a key KPI in evaluating providers and their success within a business and its profitability.
    Perhaps you can add the option to "add time with this service" as well for those of us who need it without having to leave the screen and add the service in to the appointment the regular way which would ensure that time is added and utilization is optimized. Otherwise,…

    3 votes
    How important is this to you?
  17. Our accountant has raised some concerns regarding the way we input products into inventory, specifically when it comes to adjusting the unit cost for the price at which items were actually purchased.

    For example, we sometimes purchase neurotoxin at a discounted price during sales, or on occasion, we receive it for free. However, when inputting this into the product inventory, the unit cost is automatically set to a general price, which doesn’t reflect the actual discounted or zero cost we've paid. As a result, our accountant is concerned that it appears we have a lot more inventory on hand than…

    4 votes
    How important is this to you?
  18. Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..

    5 votes
    How important is this to you?
  19. Idea:

    To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:

    "Complete Checkout"
    "Finalize Your Purchase"
    "Proceed to Payment"
    "Finish Your Transaction"

    This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.

    6 votes
    How important is this to you?
  20. we should have a separate app for texting. we should also be able to unread messages. even better if texts could all go to a "front desk" person (within app) but also to the clients provider (within app)

    3 votes
    How important is this to you?
  • Don't see your idea?