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  1. Customers cannot understand the logic of why the price assigned to the service, based on voucher value, is what it is. They cannot make sense of it and the explanation is lengthy and only makes sense if you can see the internal dashboard.

    It would be better for client experience to have the full service value show on client facing receipts and the value of the voucher show internally only.

    13 votes

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    1 comment  ·  Admin →
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  2. HydrationRoom is requesting the option for saved replies or templates in the “Messages” Tab.
    For example; a saved reply for when someone still hasn’t confirmed, our receptionist could click next to the “GIF” button and select “Not Confirmed” and it would auto populate a message “Hi – We still do not have a confirmation for your appointment today. Please let us know if you would like to reschedule. Thanks!”

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. We are an IV hydration and wellness center so it would be nice if vital signs were able to be put in automatically. Height and weight with BMI calculation is important because we also do medical weightloss. This is very important to have the BMI calculated for us.

    4 votes

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  4. Have the ability for the client to book a "group" massage with the option for same rooms or seperate rooms. And make the group booking much more user friendly. Urgent need!

    3 votes

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    1 comment  ·  Admin →
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  5. Need the option for early membership termination fee similar to the late cancel fee option.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Please add a first-time client email to the automated campaigns. I would like the ability to automate sending a welcome email. I want to let them know about our other services and ask for their feedback.

    3 votes

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  7. Remove last names on "sold by" on receipts. This is unsafe for employees.

    3 votes

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  8. Message clients through the mobile app!!!

    195 votes

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    Waitlisted  ·  36 comments  ·  Admin →
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  9. If an appointment has multiple services, BLVD should automatically duplicate the resource. Only changed manually if needed.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. I would like to make a request for an additional tab in client notes section such as misc, we need nsurance communication for only staff it we had a tab we can create this easily. We need medications and allergies but we also could use some misc tabs that we can create in addition

    3 votes

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    1 comment  ·  Admin →
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  11. 4 votes

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  12. When adjusting for a price increase or even just changning the pricing for a specific client, the ability to have that price change reflected in their already scheduled appointments instead of having to manually change each one would be great. We currently have hundreds of appointments a day and are booked out for the year with our standing appointments and this is VERY important feature.

    3 votes

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  13. It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    4 votes

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  14. Professional app includes business metrics, not just for individual staff providers

    3 votes

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  15. Confirmations and reminders in the messages inbox create a cluttered inbox. Posted on behalf of Vitara Wellness.

    3 votes

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  16. Right now, if we want to reschedule an existing appointment, we're given the option of choosing a date, but noe shown the available times. It would be great to click on the existing appointment and see what other options are availble

    3 votes

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  17. When a cancellation email is sent out, the from name is "Boulevard", not the business name like the email reminder and booking confirmations. The from name on this email should be consistent with all other communications sent to the client.

    8 votes

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  18. Would be nice to have different pen sizes for markup

    3 votes

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  19. Ability to "prioritize" calendar availability based on membership tier or VIP clientele

    3 votes

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  20. STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS. It is not legally required to be there every time. I had a bunch of unsubscribes, even from our regular clients and text users! As they pressed stop they now are not getting texts at all from us. I should have the option to exclude this.

    8 votes

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