7194 results found
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Reinstate the Cancellation Policy Notice on Booking Email (that includes date/time they cancel by)
The booking email used to include:
"Free cancellation or modification before [date] [time]. After that, changes will result in a charge of [fee] of your appointment total."
This is not only available in the the text messages now. Please turn this feature back on.
3 votes -
add "daily" to list when making a blocked time
when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.
5 votes -
E-scribe and lab integrations
Ability to prescribe medication‘s for patients and to review lab results via fax
38 votes -
Texting patient is coming from personal number in app
When selecting to text a patient from the app, it sends the message from my personal number. Please send from BLVD number to protect the injector's privacy. (The web version does not do this thankfully)
2 votes -
Enable patients to see and review forms signed and needs to be signed
Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.
2 votes -
Allow for larger gift card quantities ($1000-$5000)
Allow for larger gift card quantities ($1000-$5000). Most of our treatments are over $500 so the max of $500 is limiting for patients.
2 votes -
financing options
Integrate financing options like Cherry or Affirm. Also would be nice to be able to create a financial plan and patient be able to pay on monthly.
2 votes -
Notification for same day changes
If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.
3 votes -
Phone support with Boulevard
Phone support would be invaluable with Boulevard; the chat feature works fine if you have ample time to wait.
5 votes -
appointment change history
like the time stamps for a full appointment reschedule, having time stamps for any changes to an appointment (ie provider change, room change, etc) would be incredibly helpful when trying to figure out appointment/schedule changes among staff
10 votes -
Limit the amount of times a client can receive review requests
don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.
27 votes -
marketing
Would like to set branding for marketing emails - i.e. default fonts and colors. Each time we send market blasts we spend so much time changing the font of every box, every button, etc.
3 votes -
Push notifications sent when booked through the app
To have a push notification or text sent sent to service providers when another provider books an appointment through the app.
3 votes -
Receive a notification when products are sold via the booking overlay
To have a notification sent to the business when retail products are sold via the booking overlay. So that the staff can prepare the item sold.
3 votes -
Have Owners and Admins get notifications for all booking related activity.
All booking-related notifications are delivered to owners and administrators to ensure seamless business operations
5 votes -
report on which credit card processing has been sent to your bank account with date of post and which ones are pending.
We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.
3 votes -
Option to Delete Client
It would be helpful to have an option to delete a client profile.
9 votes -
Phone or ipad locks
Please have the phone or ipad LOCK onto boulevard app when clients are checking in for their paperwork. Our office phones and ipads have other apps which can be confusing when clients are in midst of filling out paperwork if they accidentally move out of the Boulevard app. Other software do this by requiring staff user password to get out of the app once locked.
2 votes -
Improve Signature and Date Entry on Forms
We've noticed that the current signature and date entry fields on patient forms are not very user friendly, especially for our older clientele. Many patients struggle because:
- the buttons and options are small and hard to see/read
- there are multiple steps/buttons, which makes the process confusing especially for the signature part.it would be helpful if the signature/date section could be simplified and made more accessible - for example, large buttons, clearer instructions, and a more streamlined entry process. this would improve patient experience (many of them get frustrated and upset) and reduce time spent assisting clients with.…
5 votes -
Commission cost per service instead of percentages
The ability to input FLAT commission amounts per service, instead of percentages.
5 votes
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