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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6946 results found

  1. Ability to create spending requirements for Offers

    Ability to set an offer to require a client to spend a certain amount or purchase a certain quantity of a specific product, from a list of products, or from a particular brand to unlock a percentage off, receive a free product, or get a dollar discount. Eg. Spend X, Get Y promotions.

    3 votes
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  2. Display calculated age of client in Charts and Forms

    Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.

    3 votes
    0 comments  ·  Forms & Charts  ·  Admin →
    How important is this to you?

  3. On checkout shrink appt to time used. Over scheduling time screws ture utilization

    Stylist are overbooking and abusing time for services (especially color) and then on check out sometimes have 30-45 minutes remaining, the system doesn't shrink up the appointment on check out to reflect the waste of time over scheduling and it is not recorded in the utilization reports because it still holds the block making it look like they were working. The Booker system had that feature. Way better for making poor use of time a visual reality.

    2 votes
    2 comments  ·  Appointment management  ·  Admin →
    How important is this to you?

  4. Form Sending

    When a client books with my business for the first time, I need them to receive our new client form. I currently have the form setting configured to send with the first appointment. However, if the client has visited any other business that uses Boulevard, the system recognizes them as an existing Boulevard client and does not attach the form, even though they are new to my business. This is becoming more common as Boulevard grows in popularity.

    Can the system treat “new client” status on a business level, not across all Boulevard users, so that every client who is…

    2 votes
    0 comments  ·  Forms & Charts  ·  Admin →
    How important is this to you?

  5. being able to link clients to their spouses and children

    It would be great if we could link profiles together as married or children. When children come in we give them their own profile no matter the age so if we could link them to the mom i feel like that would be easier.

    2 votes
    0 comments  ·  Client lists and profiles  ·  Admin →
    How important is this to you?

  6. Location Organizer: Location Groups in location dropdown

    It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!

    2 votes
    0 comments  ·  Business details and settings  ·  Admin →
    How important is this to you?

  7. mobile view - ability to remove top banner

    The banner image in mobile view eats up so much of the screen that, depending on the size of the client's phone, only a line or two of the descriptive text is visible after the service heading. We would like the ability to turn off the banner graphic for mobile view to resolve this problem.

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  8. We NEED to have an option to mark the messages as un-read if opened.

    There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.

    3 votes
    0 comments  ·  Marketing and Messaging  ·  Admin →
    How important is this to you?

  9. Reminder

    Can you create something on a client profile where we can set reminders to reach out to the client in 3 mons 6 mons etc. to follow up. Something that will pop up the day we set it for to reminder us to reach out. It would be really helpful.

    4 votes
    0 comments  ·  Client lists and profiles  ·  Admin →
    How important is this to you?

  10. implement texting clients within the mobile app, instead of from your phone

    I wish there was a way to 1) access the texts you have with clients on the desktop browser in the mobile app and 2) continue texting clients within the app from the businesses dedicated phone number instead of it pulling up your phone's text messaging app and using your personal phone number.

    2 votes
    0 comments  ·  Marketing and Messaging  ·  Admin →
    How important is this to you?

  11. Hi - Under Clients if a column could be added to show if client has a Membership Plan available . Signified by a crown. (VIP).

    Membership purschased

    1 vote
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  12. First Available Female / First Available Male

    Many clients request female or male therapists specifically. Online booking should have 2 more options in addition to "First Available" - which would be "First Available Female" and "First Available Male" (and possibly a Trans/non-gender option). This would make online booking for clients much more easy and intuitive.

    3 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  13. Offer code report for future appointments

    Offer code report for future appointments to show what offer codes are being applied to appointments booked.

    4 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  14. Selective Waitlist Days

    Please add a way for clients to only add themselves to a waitlist on days that providers are actually scheduled to work. We get tons of people that add themselves to the waitlist on days that our providers don't even work.

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  15. reports

    It would be really helpful to have an option to pull a report listing all current packages with pricing and voucher details. Like a quick reference "master copy" for staff to refer to for pricing. I have staff that are part time and sometimes need to look up pricing (especially on items we don't sell a ton of).

    We can do this with services, but not the packages our services are in. It doesn't make sense not to have that option.

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  16. The product management page for inventory management needs to have a customizable view

    The product management page for inventory management needs to have a customizable view

    4 votes
    0 comments  ·  Business details and settings  ·  Admin →
    How important is this to you?

  17. "Medical Conditions" to be a field on Forms and charts

    We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    10 votes
    0 comments  ·  Admin →
    How important is this to you?

  18. QUIT telling clients in an email that we have a card on file!!!

    Clients dont need to know this and it upsets many of them. It isnt necessary info!!!

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  19. Loyalty App points via API

    Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  20. Create a report that shows detail for account credit adjustments and transactions that includes comments in the reasons section.

    Create a report that shows detail for account credit adjustments and transactions that also includes comments in the reasons section.

    OR create a cue or different term for the word "Adjusted" that's in the Action column when you click "View History" from the Account Credit section of the client's profile.

    4 votes
    0 comments  ·  Catalog creation and management  ·  Admin →
    How important is this to you?
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