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location on text confirmations

Location info on confirmation texts for businesses with multiple locations.

9 votes
Stephanie Inglehart shared this idea  ·   ·  Report…  ·  Admin →
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  • Jason Mazza commented  ·   ·  Report

    THIS!!!!

    We are running into the same issue with two locations.

    We thought we could get around it by editing the business name to "Our Salon (Location 1)", which works great for all text confirmations since the location is not included there. But if we do that, the email confirmations read that the client has an appointment at "Our Salon (Location 1) Location 1" -- which obviously is not a vibe. 🙂

    Please fix.

  • Danyell Valdez commented  ·   ·  Report

    We have 2 salon locations and our text confirmation does not specify which location they are booked at. We have staff who work at both salon and clients who go to both salons. Many of our clients have requested this detail to help them know with salon their appointments are.

  • Stephanie Inglehart commented  ·   ·  Report

    We have 3 locations and find clients coming to the wrong one if they visit more than one regularly. They don't read their confirmation emails and just confirm via text. Having the location in the text would reduce the confusion.