Desk Only IM
Having an Instant Message or Pop Up for quick chats between front desk staff at two different locations without having to speak on the phone. It would also leave a clear picture of where a situation stands as the desk staff switch shifts so things wouldn't go unfinished.
2
votes
Jenessa Lucas
shared this idea
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Ben Stevens
commented
We use Skype for this. It is free, easy, works on all devices, and you can go back and see what happened in the conversation before you came on the shift.