Subtotal Amount on Receipt doesn't include amount pre-discount
On the client receipt, the layout is confusing: If the entire order was discounted - the subtotal amount includes the total amount prior to the discount. Include the original amount and then the subtotal, and the discount.
Claire Kuda
shared this idea
Improved discounting visibility on receipts
Emailed and printed receipts just got a glow-up! Now, when an offer or discount is applied to an order, or when a voucher is redeemed for a service, discounts will be applied to the individual line item. This will include the offer name, discount or “Voucher Redemption” percentage, and the impact on the item total.
Each line item will display a crossed-out version of the item’s original price for clearer communication with your clients. Additionally, we’ve updated the subtotal to show the sum of products and services after discounts, but before taxes, fees, and gratuity.
Check out our revised receipt in the attached image. Thank you so much for the incredible feedback that helped us update this feature!
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Michael Drasche
commented
If it's possible to adjust discount that shows up the client's receipt. Currently it's located under the subtotal, but it's a bit confusing for clients to see a subtotal, then a discount.
If it was a more transparent receipt with what they purchased, what their discount is in total, then at the bottom what they actually paid.