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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. if a staff member's book is open on thursday 3-8 pm in my ues location it shouldn't be able to also be open thursday 3-8 pm in my soho location

    2 votes

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  2. I get clients all the time that want to tip our front desk receptionists. Most clients bring cash and can tip this way, but I would like the client to be able to tip the receptionist via card when they are checking out if they don't have cash.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. since blvd scapes for social data on our clients it would be great if we could filter based on what info blvd has scraped. so on the left when in the clients tab there would be an additional filter that said "social" or something like that. And we could filter all the clients there is social info on, or refine byt linked in, instagram, twitter, etc.

    2 votes

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  4. Providing an option to round up to the nearest dollar at checkout could allow for collection of additional assets to be utilized for charitable donations.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. We having online patients book a machine aka "resource" that is already marked being used in that moment. If we have have appoointment times blocked if a resource is already in use that would be great

    2 votes

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  6. These metrics are crucial for businesses looking to optimize customer flow and identify hiccups, extra time available, resource usage.

    2 votes

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  7. We do not want to turn on online double booking, but we would like to be able to turn it on for certain times of day.

    2 votes

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  8. The manually entered gift cards appear as product sales in the reports which skews the numbers

    2 votes

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  9. Is there a way of delineating a prospect from a client? Not all leads will end up becoming a client, unfortunately. But for marketing purposes we need to have the capability / option of having that person a lead or a client when entering them into our system. A simple categorization checkbox.

    Is there a way of delineating when a client is active or non-active? A simple way of just clicking the profile and marking them as an active or non-active client?

    2 votes

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  10. Hello, can we please show processing fees in the reports, is that possible? Not only for products and services.

    2 votes

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    1 comment  ·  Admin →
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  11. We are using a new software called Clicki (https://clicki.io) to pay our clients to promote us on social media. We pay our clients $1.00 for each unique click they generate for our company.

    It has been fantastic - so much so we have stopped all our google pay per click and now only pay our clients to promote us. Would love to see a more formal integration with this new innovative company and concept.

    2 votes

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  12. Allow clients to add or adjust a tip amount after the service is completed. Most clients do not choose an option for tip when booking because they think they can adjust once they have been checked out. 80% of my clients do not realize once they click "cash tip" during booking there is no option to change it.

    2 votes

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  13. I would love the option to have a prebooked client count for the day instead of the automatic percentage.

    2 votes

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  14. Stylists and owners are interested to know when a client is new to their salons or barbershop so they can drill down to learn more about them and their service (Booker displays a "New" badge beside every applicable appointment in their calendar view) and that feature also allows reception to greet/serve them appropriately as new clients as well as again providing a visual cue to the stylist when they also greet the new client.

    2 votes

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  15. I want to export the client list of who is receiving our marketing emails. I also would like to better understand how / if the email outreach logic takes into account clients who may have received the same email just days prior and if we can customize how often one client gets the same retargeting email in a month. Otherwise I think we need to turn them off.

    2 votes

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  16. If a client would like to book all their appointments, it would be more convenient to do it with one function instead of individually having to cancel them. This is when they are not booked as recurring but possibly booked a couple of blow dry appointments and a couple of colors on individually chosen dates.

    2 votes

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  17. From the staff schedule, allow hours to manually be typed, rather than only selecting available hours via dropdown picker. This would make this less tedious / time consuming.

    2 votes

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  18. When filtering beta reports, you can only select from the first 50 clients, products, services, etc... This drastically limits options for customized reports when you have several thousand clients and more than 1000 products in the system.

    2 votes

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  19. we don't use these methods and they cause a lot of confusion for staff and clientele. This should be optional since your client base isn't only salons that work this way. For our needs Booked Arrived Paid/checked out would be fine. Or just the option to keep your names/status but to have the choice to eliminate/deactivate the use of some of them. We are a sauna people book online, arrive, checkout. Thanks!

    2 votes

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  20. This is more important than "comes every X", "Show Rate", "Average visit value", or "Walk ins".

    2 votes

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    1 comment  ·  Admin →
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