7195 results found
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option to remove the signature from the reception app
We don't need a signature at checkout for the reception app, it confuses our clients who think once they have signed that they no longer need to hand me their card. We would much rather just have the gratuity options displayed for them to choose and then I can proceed with the payment for them.
2 votes -
Ability to read all messages in Message Center
Currently we are unable to read all of the open or closed messages in the message center. It is necessary that we be able to scroll through the complete list of messages not just the most recent 10 or so. Please fix this.
2 votes -
client formula tab
for the client accommodations tab switch it to client formulations and have a second subsection tab for perms color haircut or other.
2 votes -
Create a pay for location
There should be a way for us to create a pay structure or several for each location. rather than having to input individually in each staff profile. Needs to be a structure for hourly and salaried team, and a combination of the pay structures.
2 votes -
Credit Card Type auto picked up
When entering a number, the system should recognize the card type. Not everyone knows when to get a 4 digit CVC for Amex's for instance and if it was shown, they would for manual entry for deposits.
2 votes -
Additional category level for the menu
Is there any chance of having another Menu level? Right now we only have one so I have to put all Lash Styles at Level 1 when really I'd prefer to have Lash Extensions/Lash Style. I have 10 styles of Lash Extension and in each there are 8 service offerings so it would be nice to have a Master Category then Style then Services
2 votes -
Need option to remove 'gratuity' when online booking
We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.
2 votes -
Custom pricing for the add-on service
When adding a blowout through the normal way of booking it honors the price, but when going through add-on and adding the blowout that way it just has the base price, if there is a way to add on the that service but honor the stylist custom pricing!
2 votes -
2 votes
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Adding a Register Closure Report
Having the option to add a register closure report if one day was missed. Like if I missed the one on Tuesday and it gets closed on Wednesday. It would be nice to go back and add one for Tuesday. That way each day's totals are accounted for.
2 votes -
Notifications sent to owner, manager when bookings are made or gift cards/memberships are purchased
The owners of our business as well as our studio director would like to receive email notifications when clients book an appointment or purchase a gift card or membership. This will allow us to provide them the level of client service/interaction we would like to, as well as provide an easy indicator of business levels.
2 votes -
Add completed forms tag icon - Hoover over tag icon to show description
Add a tag when a client has completed their intake form and another for the COVID form. Also, once the appointment is booked add ability to hoover over icon and read description, and ability to read notes instead of opening and editing the appointment.
2 votes -
Selected Multiple files to apply the same tag.
Employees should be able to select multiple files and apply the same tag to all of them. Similar to the ctrl+shift+select feature on all computers. When checking multiple charts in one day this feature would save time and reduce wrist fatigue.
2 votes -
Adding stock of product
Please give the option to add 'received stock' while adding new products into the system all on one screen - and also 'brand' selection should be a drop down menu rather than having to type out the brand each time
2 votes -
More opportunities to make an appointment a request or not throughout the appointment making process
More opportunities to make an appointment a request or not throughout the appointment making process, as well as making it easier to add or remove after.
2 votes -
Better communication with Boulevard billing
Boulevard should be very clear to customers what is being billed when. We did not feel the true effects of the pandemic to our business months after we were shutdown and hence I reached out for support. I work with another company that offered me that assistance without me asking. They were very clear, "We will not be charging you for the months of April and May, since you did not have any appointments".
From the beginning, I feel that there has been a lack of transparency.
2 votes -
Auto-tag appointments that are NEW to specific stylist as "first time WITH YOU"
Would really help stylists recognize that they've never seen this client and pay special attention for customer service and retention sake
2 votes -
Be able to see the size and/or retail price of products when updating inventory quantities
It's necessary to be able to see the size and retail prices of products when adjusting received inventory quantities. Several products have the same name and come in multiple sizes, but once you select to adjust quantities, the size and prices of the products disappear, so it's impossible to distinguish between different sizes of products with the same name.
2 votes -
Add totals to new Monthly merchant activity reports
The reports for merchant activity don't show everything on the download; No total after the summary. The old merchant summaries were easy to download and enter into my bookkeeping data.
2 votes -
An alert when changing schedules of service providers of appointments that are already on the books and will need to be changed
Current process is to look through each staff members schedules for the infinite future about these appointments, and then do the same again for each staff with a schedule change. If there was a report that listed these that would be time saving. Also I prefer the alert for this since managers and staff that manage schedules will not be thinking about this normally and any extra help with this would be appreciated
2 votes
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