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  1. The business would like to choose which reason, by default, timeblocks are created as. Currently, unless otherwise specified, the reason will be set as 'Personal'. This can be easily missed which results in skewed Utilization % tracking.

    Common use-cases for timeblocks are for meal breaks, training, meetings, or 'catch-up time' if the current client is taking longer than anticipated. These would be considered 'Business'. (Staff utilization shouldn't be penalized for meal breaks and the other reasons are business-related.)

    Better yet, have NO timeblock reason chosen by default and make the user select one before saving.

    1 vote

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  2. Guests get confused at the confirm visit button, the button should say confirm price and then add tip. if the wheel isnt broken don't try to fix it

    1 vote

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  3. A report should be created allowing staff to search for a specific future appointment in the book. For the 'not so typical service', in order to prepare for materials needed and staff to be available. -or- Another way to look at this, let's say you've previously scheduled a complex service with a client and can not remember when it is in the future / can not remember the client... being able to search the service would help.

    1 vote

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  4. Seems like clients are passing on the waitlist option because of requiring a credit card to request a spot on the waitlist. They don't have an actual appointment yet so asking for a credit card feels weird. It would be nice to have the option to pick and choose what requires a credit card?

    1 vote

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  5. Be able to select a date range in the payment processing report., sometimes the months overlap 1 or 2 days and need to download both months to merge them is extra work.

    1 vote

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  6. The. business would like the Professional App to be supported on Tablets. Right now it only works on mobile devices.

    1 vote

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  7. The business would like to be able to limit per computer who can login to the dashboard.

    1 vote

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  8. A true, two way integration with Nextech to reduce redundant workflows and limit room for error

    1 vote

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  9. I would like monthly memberships be charged under each individual merchant instead of the main company's account

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  10. If account credits or charges & payments are done on any client account, there should be a point of reference for owners/managers to see who performed the action. It's actually a very basic tool on most EMR programs I've worked with.

    1 vote

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  11. have an option where certain people accepting new clients on certain days only (won't allow current clients to book that day ex: Wednesday)
    or certain stylists aren't accepting new clients so that others are more available to take them.
    some of these 30min appointment slots interfere with booking larger appointments.

    1 vote

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  12. 1 vote

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  13. They want a pixel provided by boulevard specifically

    1 vote

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  14. The current average spend is based on the absolute totals which may also include gratuities. This skews the numbers. It would be great to have it calculate it based only on services, products and take into account the deposits.

    1 vote

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  15. Business would like to see the appointment details in the SMS notifications when appointments are booked.

    1 vote

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  16. The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.

    For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…

    1 vote

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  17. Currently, dev teams can 'hard-wire' the custom booking flows as needed but this isn't scalable as any changes to the flow (adding, removing, or modifying services, add-ons, and modifiers) also requires continued dev assistance. This distinction through the API would allow our team more flexibility and autonomy over our custom flow

    1 vote

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  18. 1 vote

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  19. For the new Netsuite API, we would love to be able to have client names added to the order flow from Blvd to NS. Currently, we would need to pull a client list and match to the Client ID which is a continuous and time-consuming task.

    1 vote

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  20. Blvd allows users to open up more than 2 sale and/or appt booking windows at a time but the third one gets cut off the screen. I know that a workaround is to expand that third sale into the detailed view so that it takes up the whole screen, but it seems like a design flaw that it gets cut off like that at all.

    1 vote

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