5947 results found
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Appointment details in SP notications
Business would like to see the appointment details in the SMS notifications when appointments are booked.
1 vote -
Include future appointment information in receipts
The business would like future appointments to be displayed in the receipts from completed appointments.
5 votes -
Make referral source mandatory
Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.
In an ideal world this would be a backend setting "make referral source mandatory"
17 votes -
Things created or updated in the dashboard should indicate that and not my username
The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.
For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…
1 vote -
Message from Client and Appointment notes on appointment preview end with “…” but should highlight to reveal WHOLE message.
At current the notes of messages end with dot dot dot if it is too long, but I do not believe staff are thinking ever that means there is more. I think they assume the clients or note just end abruptly with “…” because that is the way it was written. I think it would be useful if it either opened the full message when clicked or had a more obvious GUI element to denote that there is more besides being plain text “…”
5 votes -
Marketing Templates
The business would like a better/ wider range of templates to choose from for Automated and One-time blast marketing emails.
13 votes -
Ability to map to service add-ons and service modifiers individually through the public API
Currently, dev teams can 'hard-wire' the custom booking flows as needed but this isn't scalable as any changes to the flow (adding, removing, or modifying services, add-ons, and modifiers) also requires continued dev assistance. This distinction through the API would allow our team more flexibility and autonomy over our custom flow
1 vote -
Professionals should be able to access their own individual waitlists
I would like to see it as at least a privilege option that we can activate-- This way it's easy for them to replace appt times in the case of a cancelation or offer alternative times/accommodate if they decide to do so.
6 votes -
Multiple choice has type option as well
When creating a new form, I would like to be able for a client to chose yes or no and then create a line that says "If yes, when?" that a client can also fill in. Instead of having to create a new text box for it.
2 votes -
include last appt date/visit to the wait list information
include last appt date/visit to the wait list information
3 votes -
Outstanding Forms List
The business would like to be able to view a list of clients who have or have not completed any client forms.
Right now you can only view on an individual basis through the client profile.
14 votes -
Remove employee access but keeping their past clients on books
Would love to still be able to see prior employees previous schedules on the calendar even after they're removed from the system/disabled access. There might be a way to see it in a report, but it's helpful to see on the calendar day to day to help establish forecasting the business patterns. This would also help in rescheduling any future clients that are on their books without having to run a report & then go into the client profile to reschedule.
13 votes -
1 vote
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API Sales order Netsuite
For the new Netsuite API, we would love to be able to have client names added to the order flow from Blvd to NS. Currently, we would need to pull a client list and match to the Client ID which is a continuous and time-consuming task.
1 vote -
Front Desk Opt into Text
I would like to be able to opt in a patient into text reminders at check out. Many of them don't see the option when they book their appointment.
2 votes -
Display bug - sale and appt windows get cut off the screen
Blvd allows users to open up more than 2 sale and/or appt booking windows at a time but the third one gets cut off the screen. I know that a workaround is to expand that third sale into the detailed view so that it takes up the whole screen, but it seems like a design flaw that it gets cut off like that at all.
1 vote -
Change calendar/date emoji used in staff notification texts
Currently, when a service provider receives text notifications about appointments, the emoji/icon used is an emoij of a calendar page that has the date July 17th.
1 vote -
Customizable Staff Privileges
Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
For example, service providers should only be able to see their own tips/commission, and not view everyone else's.10 votes -
Calculate employee hours from multiple locations
Ability to add together time cards from multiple locations.
2 votes -
Auto Fill Phone Numbers into the "MOBILE" Field when Creating New Client
When I'm adding a new client, I start with the phone number (since names you can misspell, but phone numbers are easier to input so our staff start with that) and once I type the number and click "create new client" the phone number auto fills into the FIRST NAME field instead of "MOBILE", you'd think the system is smart enough to distinguish names and numbers and fill them into the right field automatically. But no. And when you go to delete the phone number from the first name field, it EXITS the client profile screen altogether and now you…
5 votes
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