7519 results found
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An option to deselect all for providers/resources (currently only select all or availabe)or save user settings in how we view the calendar.
As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.
4 votes -
Photos
Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.
1 vote -
Someone to talk on the phone with for customer service :)
There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution
4 votes -
Calendar Blocks
Customization on blocks:
Changing colors of blocks
Duplicating blocks
Run a report for all blocks on the calendar
Select multiple employees at 1 time and select a date range5 votes -
Open tickets
Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!
6 votes -
Incomplete charts & forms
Show an icon or something on the appointment letting us know if charts/forms are not completed.
32 votes -
Allow access to client profile from the "Cancellations" list
When viewing the "Cancellations" tab on boulevard, it should be easier to access the client profile from that page.
2 votes -
Make a report the accountant can use for total balance of gift card and usage of gift card. This way liabilities can be reported accurately
Gift card reports
2 votes -
Need to have a report that can be run for gift card balance totals so the company balance sheet may be updated by accountant.
Gift card reports to be more thorough and usable.
2 votes -
Multiple Job Roles
Looking for this feature as we have Estheticians who also work front desk. If they are assigned as an Esthetician, they will show available on the calendar even if they are working as front desk. Need to assign different job roles per day in the employee scheduler.
2 votes -
Show gift cards during checkout
Show gift cards at checkout instead of having to go into the patient profile to check for one
7 votes -
simplfy checkout
Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.
3 votes -
Notification for specific clients booking
Ability to set up an alert to a specific email address when a new appointment is booked by a certain client. The use case is for location managers to receive an advanced alert when a VIP client books an appointment to prepare their staff and salon.
1 vote -
gift card liability report - not UTC
Kate Somerville would like to see the gift card liability report in PST vs UTC, or have the option to change this.
1 vote -
Customize individual tips at checkout
Customers need the ability to leave a different tip amount for each provider, not a generic percentage across the board.
2 votes -
Group appointment is misleading
Our nail salon needs services to happen simultaneously so people can get their manicures and pedicures at the same time instead of back to back. The only way for clients to book this way online is through the Group appointment link, however since it is only themselves it’s not obvious enough and they book an individual appointment. Please allow us to change “group” to “multiple” and it should help this issue significantly!
1 vote -
app
Make the App more user friendly and add more functionality
There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.
26 votes -
Client forms for membership pause or cancellation request
Forms for cancelling or pausing membership
3 votes -
not send texts asking clients how they enjoyed their visit after it was canceled
Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.
4 votes -
tipping options for assistant
Many client end up tipping assistant 5 cent instead of 5 dollars because they need to add 2 zeros. Could add an option for 3 different dollars amounts for assistant like, 5 $ 10$ or 20$ and custom amount.
1 vote
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