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  1. 1 vote

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    1 comment  ·  Admin →
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  2. Robust functionality to incorporate BLVD's platform in schools

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. There have been several recent events where there is a known issue with Boulevard that isn't bad enough to warrant a status page update, so it isn't communicated to users. Latest is errors in confirmation emails allowing people to confirm appointments before they should be able to. It would be nice to know that this is a known issue before reaching out to Boulevard support. Either a part of the status page or an email list we can subscribe to for these smaller known issues would be good to have so we are aware.

    2 votes

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  4. In effort to ensure a business has clients' most updated information, sending an Email at a cadence of the business's choice prompting the client to update their account information would be beneficial. If anything, sending once per year would help.

    1 vote

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  5. Create an employee messaging system from within the dashboard.

    19 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  6. Generate different discount codes in marketing emails that can only be used one time. For example, a discount code for clients on their birthday but each code is different.

    10 votes

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  7. When adding a client to the waitlist, there should be an option for a date range, not just a specific date. For example, a client has an appointment scheduled 2 weeks out but would like to be on a waitlist for any date sooner. It's a lot of work to add them to the waitlist for each of the days before.

    23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. An alert or system of alerts for when you forgot to clock-in/out

    12 votes

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  9. Want Shopify to automatically sync new clients on both systems

    4 votes

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    • Today the NetSuite integration can only import sales and payments data as NetSuite invoice objects
    • As a business that uses NetSuite for our Accounting, we would like to have this integration pull data in as Cash Sales (and other popular object types) to avoid having AR touched and to avoid clean up post ingestion
    4 votes

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  10. Pop up notification that shows in the Front Desk tab when a client is late for their appointment.

    18 votes

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  11. Regarding self check-in on the Duo App: If the client has an appointment at Location A but checks in at Location B, it currently checks the client in as a 'walk-in' at Location B but does not warn that their appointment is at Location A. This causes missed revenue for Location A and Location B may not be able to accommodate the extra appointment. This could result in a poor experience for both the business and client.

    The solution would be for the Duo App to display an alert if a client is checking in at an incorrect location, advising…

    1 vote

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  12. 4 votes

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  13. Reporting that would reflect products that had zero sales

    6 votes

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  14. No one really carries half dollars and if they do we can count them as quarters. I get 2 dollar bills more often then half dollars (Which is super rare in itself) and there is no section for them

    1 vote

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  15. Ability to disable sending receipts when processing a refund.

    1 vote

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  16. Allergies are important and I feel that they are lost in the clients profile. It would be nice if they came up in red or if they somehow stood out more

    1 vote

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  17. There has to be a way to lower credit card fees. That was my only hang up with starting Boulevard. I was switching from Glossgenius that had a full percent lower fee. Shopify is also at 2.6% rate. Given that you have so many accounts, I feel that there should be a way to negotiate.

    13 votes

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  18. These booking rules would be like, "No highlights after 3pm", or "No haircuts on Saturdays" etc.

    9 votes

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  19. More and better filters and sorting options when viewing products. We have almost 600 unique SKUs and I wish we could, for example, set the filters to show only active products from X brand, or only active products from Y product category - or both of those at the same time: only active products from X brand under Y product category.

    4 votes

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