6339 results found
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Commission Reports - Column for Override totals
Separate column for commission override totals. We need to track by department so with staff that work in multiple departments we need a quick way to see separate commission override totals
3 votes -
Better price tracking on receipts and more info on orders - addon prices arent shown
I just noticed that on the receipts it doesnt show the addons nor the addon prices.
This makes it hard both for the client to keep track of what they paid for as well as for internal auditing on receipts. If a price is overridden of an addon. for instance a nail design addon changes price, it does not show the addon price, doesnt show anywhere for tracking that the price was changed.
A client could look back at a service receipt and see a service which is higher priced than the menu and think they got overcharged.
Also we…
5 votes -
Send automated message after missed phone call
Send automated SMS message saying "Sorry we missed you, how can we help" or send booking widget link to book appointment online. If the client requests to be contacted by staff, have a way to notify front desk in dashboard.
8 votes -
Privilege setting for adding Discounts/Promotions
Need to allow staff to checkout, but limit who can adjust price/add a discount/promo
16 votes -
Always use Calendar Display name in dashboard search and online booking
because some staff have the same name, all staff use "stage names" that the front desk and clients know them by and use for booking. We've added these names to the Calendar display, but when booking an appointment in the dashboard, searching for staff on the calendar page, or booking online the staff's first and last name are displayed when it should be the stage name.
4 votes -
Staff commissions for services paid for via voucher should have the option to calculate based on original value (not voucher value)
We offered a pre-opening sale for $75 monthly massages but the regular price is $85. Staff who provide these massages should still be able to get commission on the $85 value of the service (or at least have that option). Same thing for package voucher redemptions.
4 votes -
Option to have all online booking emails sent to the business
We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments
7 votes -
Subscription Change Confirmations
Subscribers should be sent an automated confirmation for changes made to their subscription including pausing, rescheduling payment date, or cancelling. Otherwise, they call us looking to confirm and we have to spend time manually sending confirmation emails.
8 votes -
Add payment types such as "marketing", "Comp", etc.
Wax & Lash has many situations/times where they comp a service or product, but still want to pay the service provider their commission. Ideally, would like to have an added payment type such as marketing, comp, etc (vs. just other/other reason).
4 votes -
Client facing app for touchless check-in
Having a reception app for clients so they can check in when they arrive at the salon in the event we don't have front desk staff (to cut down on people in the salon) and to limit people all touching the same iPad & stylists needing to remember/take time to clean the screen.
10 votes -
Ability to view all location pay rates under biz management tab for staff that work at more than one location
Right now the business management tab only shows one location's pay rates for a staff that has them set at more than one location and it will only show whichever location you have toggled on in the top right hand corner which shouldn't be the case since business management is making changes at a brand level. It should show the all of the location's pay rates for that staff if they have them created at more than one location.
1 vote -
Support payments in Canada
International payments specifically for Canada. They have 8 locations in CAN and growing.
7 votes -
For the waiting list Parameters would be helpful to select times and days client is available...
...plus to view notes on list without having to go into & to see next to client name their tags. This is necessary in order to contact clients more quickly and for dates & times that work for them. Seeing client tags next to their name will also be informative for us internally so we reach out to particular clients first.
9 votes -
Option to push updates to all locations
Would like a way for those of us Spa owners, who have multiple spas, to have a way to have a Manage tab that applies to ALL on my locations. Versus each site individually. For instance, if i bring in a new product. I am likely bring it in to both spas at the same time. Yes, I have to manage that separately for each locations. Extra key strokes = more time and more errors. Perhaps two options to Manage spa, versus Manage ALL spa's?
Or in general, when adding a new product, make it automatically available at all locations…
3 votes -
Would like to see transfers and deposits in the mobile app for providers with merchant accounts
For Admin/Management, being able to see the primary business' transfers and then for individuals to be able to see their own
2 votes -
Scheduling rules - set up frequency for some appointments
Would like to be able to add transition time to every 2 appointments.
"We have to optimize his schedule pretty intensely now with these added blocks throughout his day.
We can't edit the shift to be every 30 minutes cause if we had a 15 minute block at the end of each second cut, it removes an appointment on a :15 or :45."
2 votes -
Error messaging for used GC numbers
If a GC number has already been used at the business, please display an error message that the GC number is a duplicate.
3 votes -
Block times on Resource Schedule/Calendar
We have different treatment durations which makes it difficult to keep efficiency in the schedule. Would like a way to block off hours for certain treatments i. e. always 9AM - 10AM for Treatment A, then 10:15AM - 11:45AM for Treatment B if we could attach the treatments to resources and then block times on the resource calendar that would help resolve the need
17 votes -
Calendar View - Booking Options
This business is asking for an option to select multiple services on the drop down menu when booking from the Calendar View. Currently, you have to go back into the drop down if you are looking to add a 2nd and 3rd service. They are asking for a checkbox that you can go down the row and check whatever services they are looking to book all at once.
2 votes -
Waitlist - Ability to see who added it
This account is looking for the ability to check if someone added themselves to the waitlist or if they were added by a staff member.
3 votes
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