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  1. When reviewing orders from the front desk or calendar, if you hit view order it goes to the order, then the only thing you can do is go "back to orders" which is just the master list and not where you came from.

    I have to then select the date and screen again. If ctrl+clicks were working on those buttons I could at least keep my place when navigating. (and for instance, ctrl+clicks work on the Front Desk, Calendar, Messages, etc top menu items)

    3 votes
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  2. Need to be able to add days closed. under manage business. CLOSED DAYS category - select the day off the calendar.
    it is too much trouble to have to go through each employee and mark them off.

    6 votes
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  3. Display additional dates in the following month/display the next month directly below vs. only displaying the current month.

    3 votes
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  4. 3 votes
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  5. On our old system, one of the owners was able to opt-in to receive an email with transaction amount/details each time a transaction was processed

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  6. There's no way for stylists to receive these messages without checking their emails or viewing the web app. If there's not a notification for this we'd rather have this feature removed so clients aren't assuming we've received the message

    3 votes
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  7. just like the cancellation list have a booking list so you can see who has been booked. easier to track for newer employees. :)

    3 votes
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  8. There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.

    5 votes
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  9. Offers and Discounts Report - Include Service Names, Discount Reason, Discount Total by order or day, Service Names, Service Count, Gross Sale, Net Sale, Sale Tax

    1 vote
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  10. If a client checks out and then comes back for a suggested product, it the feature should allow you to open a new sale, enter the client's name, and the product suggested product populate without having to search their profile.

    6 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  11. Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.

    Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…

    41 votes
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  12. Would like an icon on appointment itself under Calendar page to reflect:

    Prebooked appointments

    Return Request - similar to the heart symbol, but for returning clients

    Alternate - Second choice (if first stylist isn't available)

    2 votes
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  13. Spas who want guests to be able to order a la carte F&B during their service

    1 vote
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  14. Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff

    5 votes
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  15. The tip should be viewable or logged so when checking them out it doesn't make the platform seem iffy to clients who are having to repeat their tip choice. Example, books with Jeff and tips $10. Appt has to be moved for some reason over to Paul. Then at checkout, client assumes everything is squared away, but we have to reinitiate whole checkout process as if Blvd didn't record any information during their self booking process. Would be nice if it showed that $10 tip to a different staff and then asked if we'd like to adjust it to the…

    3 votes
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  16. In some cases a question is only required based off the answer of a previous question. Would need that when a client chooses "Yes" the next question is required, but if they select "No" the next question can be skipped.

    This is common with "If yes, please explain" or "If yes, on what date?"

    1 vote
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  17. We receive calls weekly from clients confused while booking online if they're going to be charged at booking or after the appointment. When checking out online — looks like you're being charged that total. Google Analytics show that that step is the place where most people walk away.

    There's a VERY small note that states:"Your credit card will be used to hold your appointment time and will not be charged until after your appointment has been completed." but even that is confusing if you're referring to the completion of the booking. Needs to be reworded

    7 votes
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  18. I have clients that have tanning packages. I need to be able to see the voucher at check out, instead of having to write it off under "other" then go to to the clients account and look at payment methods.

    1 vote
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  19. Apply gift card balance to membership subscription before charging credit card on file

    10 votes
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  20. 1 vote
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