5872 results found
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Messages need to designate to the client name, not the phone number
When messaging a client directly about her upcoming appointment it showed up in the message center under her kid's name instead of hers. Created confusion as his profile didn't have an upcoming appointment
1 vote -
4wk/6wk/8wk scroll buttons on the View Times page
This would be useful when we're trying to prebook as clicking View Times opens times for the day of. To View Times weeks out you need to scroll through each day
1 vote -
Prebook Button for active appointments
We like to prebook the client while they're still in the chair, but there's currently no easy way to go about this without starting at zero with a new appointment
1 vote -
promo codes tied to services
there should be a way to limit promo codes to certain services or service categories.
4 votes -
In Reports, have the main column "frozen" so that scrolling left to right still would show the service providers name
Rather than having to keep going left and right when you lose track.
4 votes -
1 vote
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May be overkill, but may become necessary. Many locales are going to require limitations on appointment booking...
...within salons such as # of guests at a time, time between appts, number of staff working concurrently. There may be some slight adjustments to match maker that would greatly benefit those urban-salons that would be subject to such regulations.
Use case; limited amount of concurrent clients.
Option to set concurrent clients at a limit, disallowing manual and client self booking beyond that set limit.
Use case; limited amount of concurrent staff.
This would likely be manually controlled by salons.
Use case; time constraint requirements on time between clients for sanitation protocols.
Option to add a buffer to all appts…
1 vote -
Custom sort order of staff on schedule view
Ability to alphabetize and/or custom sort staff in the schedule view for easier schedule publishing
1 vote -
Working URLs in description of services
I would like to offer the ability to my clients to click through onto Refill and Booking policies in the booking process. Maybe in the description of the product an active URL could be clicked?
3 votes -
Promotions (promo codes) apply for gift card purchases
Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.
6 votes -
Better Education on Client Passwords
I have spotted either bug or an unusual UX approach in online booking. I noticed that when I booked myself in for a treatment at Lash Lovers through our log in page that I was asked to put in my password when I had not ever put my password in for Lash Lovers before.
I decided to follow the reset process to complete the appointment. I noticed my credit card was on file curiously but continued. This all felt a little odd, almost like I had a duplicate account.
I then decided to make an appointment with Lost Hairdressers, the…3 votes -
Tab on the customer profile to see ALL purchases and appointment history together (basically all CC transactions)
I would like to see the customer's orders and appointment history all in one place as an option, essentially a list of ALL credit card transactions from that client in a chronological list. Example: a customer is confused about how many membership vouchers they have paid for vs. redeemed - a chronological list of the charges and redemption appointments in once place would be a really easy way to sort out their account.
1 vote -
Reports - Add SKU column to Detailed Line Item and Product Sales report
We'd appreciate if you added a column listing the SKU in the Detailed Line Item report and Product Sales report
13 votes -
Push Notifications of client arrival to specific assistants
Many of our assistants tend to help a specific stylist each day. When checking in clients, if there was an option for another employee or assistant to be notified of a clients arrival along with the notification the stylist gets, it would give the client a better experience when an assistant is there to greet them immediately to begin their service.
This is also especially beneficial to the front of house in the event that the front desk is too busy to step away to find an assistant.
3 votes -
Move the settings gear icon out of the bottom corner
I would like to disable the settings gear icon in the reception app to prevent someone from accidentally signing out of the app or changing the settings.
If I block it with guided access, it then blocks the bottom key [123] on the keyboard so they aren't able to type a phone number in to check in.
Moving the gear icon to another area of the screen, or moving settings to the settings in control panel would fix this.
1 vote -
If a monthly membership charge isn't going through, skip and try again next month
If a monthly membership payment doesn't go through Boulevard continues to attempt to charge the client which often results in multiple charges going through at once well past the original month. Since the charge didn't go through in say january, the client didn't receive or use the vouchers and they're no longer needed.
It would be great if, when the charge doesn't go through after 2-3 attempts, the month would be skipped and not attempted again until the following month at which time it would only try to charge for the current month (not the previous month as time has…
1 vote -
Add Middle Name to client field
Have a lot of clients with the same name and would appreciate having a middle name option
3 votes -
List packages in Alphabetical order on booking widget
Currently there seems to be no order in how the packages are arranged on the booking overlay. Would appreciate having them list in alphabetical or numerical order
1 vote -
Dr. Chrono Integration
Alchemy43
8 votes -
Make Stylists' picture bigger when choosing a professional
Images are very small and hard to see, would like to have them bigger for clients trying to recognize a professional they saw during a previous visit
4 votes
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