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  1. Is there a way to adjust sales commission so it's based on products sold? We would like to edit based on # products sold per month. Ex:

    • 1-5 products = 5% commission
    • 5-10 = 10% commission
    • 11-20 = 15% commission
    • 21+ = 20% commission
    2 votes

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  2. Stylists should only have access to client information for clients that have had an appointment with them

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. 3 votes

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  4. For new clients or clients that trust the quality of a business, they don't necessarily need a single service provider. By forcing them to select a certain staff member, we're potentially limiting their options to come in at what might be a convenient time for them. I suggest an option at the top of the staff selection bar that is "any" "pick stylist based on time selection". I do believe this will increase revenue and also lessen the barrier for a new client to come into the shop based on their own booking without worrying about who to choose.

    9 votes

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  5. Would like to be able to search "Long beach" and for the zip codes for LB to generate. It's taking some time having to sit and lookup all the zip codes that fall under LB.

    2 votes

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  6. When pulling report for sick time or vaction time accural, blocked personal time should not show in hours scheduled. According to state law, even if a stylist is not booked, but was in the breakroom waiting for a client or available for appointments, they are technically "on the clock" and should be accruing hours. I would love a way to have blocked time (when they are not on property) to not be counted in scheduled time when I pull the week priors reports.

    2 votes

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  7. 3 votes

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  8. Specials, promotions, voucher services sometimes do not need pricing to be showed externally since they make no sense to the clients anyway. Should be a way to make it so that these services can only be paid for using vouchers and not case equivalents or other payment methods.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"

    3 votes

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  10. Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.

    11 votes

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  11. we should be able to click the client's name and view their profile from the waitlist.

    7 votes

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  12. The Facial bar would like the ability to not only see service count/revenue by category. But also the ability to see service count/revenue by individual service. For example: They are interested in seeing how much revenue they have received from one specific service that is on their menu.

    2 votes

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  13. (Ie. January 50 Minute Facial, February 30 Minute Facial and so on; this is a current membership we have)

    1 vote

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    0 comments  ·  Admin →
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  14. The Sales Summary report or total revenue report needs to display the adjusted amount per day on the report for that day/time frame.

    This is important so that the accounting reconciliation of the sales reports will match the bank deposits without having to search through refund or adjustments.

    9 votes

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  15. On client's profile, under Scheduled Appointment it shows appointment details but would be really helpful to have the provider(s) listed as well.

    2 votes

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  16. There is not an option to send a product-only transaction to the ipad (reception app) for client to sign. Clients have wanted to see the total and breakdown of their purchase.

    3 votes

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  17. 3 votes

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  18. Staff needs to see client detail alerts when clients check in/during their service to serve as reminders for client preferences, product purchases/needs -- if it's not prompted, the staff won't do it

    3 votes

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  19. Need a field to identify employees by their employee id # to feed back to payroll (ex: first name, last name, employee ID)

    3 votes

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  20. I have been having to go to our booking page in order see the stylist pricing for their appointment because it isn't listed in the current booking appointment view

    5 votes

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