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6339 results found

  1. When ringing out or booking an appointment, add on menu automatically pops up like on online booking

    Love the add on feature for services, for online booking. But would be awesome if when booking on the app, or on the dashboard, or even checking out a guest that when that service is selected the add on menu pops up automaticall and you can pick the options that apply, would help the flow of appointment booking when booking clients, and would also help when a new stylist/employee checks out a client that they can add on multiple items to that ticket so they know whats included in the prices etc.

    2 votes
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  2. On Client Profile > History; the Appointment History and Order History should be made so...

    ...that for long term clients it is not a doomscroll to find things. Possibly two separate tabs or done as two sub-tabs would solve this.

    3 votes
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  3. Contactless payment- client facing

    2 votes
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  4. Booking In Safari browser

    Hello Boulevard,

    I just received this email from a client and wanted to pass it along

    "I often have trouble booking on Safari, everything works until I have to hit the "add $37-42" button after selecting a stylist; that button seems to work on Chrome but not on Safari."

    Thank you, Jeff

    1 vote
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  5. service numbers in real time

    PLEASE UPDATE OUR SERVICE STATS AND UPDATE OUR SERVICE AND RETAIL NUMBERS IN REAL TIME AS THE DAY GOES ON SO WE CAN KEEP OURSELVES UPDATED WITH OUR NUMBERS AND GOAL FOR THE END OF THE DAY AND IT WILL MOTIVATE US TO UPSELL MORE

    1 vote
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  6. Add a daily repeat option for appointments

    Making blocks in a schedule that repeat on a daily basis not just weekly or monthly

    7 votes
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  7. Waitlist Notes

    You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…

    8 votes
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  8. Staff Availability Schedule Report

    We would like a report that can be exported and sent to our staff showing their schedule for the upcoming week, month, etc.

    5 votes
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  9. Full analytics reporting on Memberships

    5 votes
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  10. Reports on Messages such as # sent/received day by day or date range and by operator

    Would be fantastic to see data on when messages are received or sent, how many, and by which operators. Also would be good to know data such as how many of the automated appt confirmation messages are going out, coming back, average response time, how many did not respond at all.

    4 votes
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  11. Group bookings to have the same/similar workflow on frontend vs backend

    1 vote
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  12. Contact center option to auto-archive messages that are older than a period of time.

    1 vote
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  13. Refund Explanation in Refund Beta Reports

    When performing a refund you are required to choose a refund explanation, however this is only visible on the refund order. This should be a optional column added to the Payments and Refunds Beta report so that you could filter, sort or count how many refunds you have for "customer service" vs "defective product"

    8 votes
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  14. Beta Report for comprehensive payroll purposes

    Rows are service provider

    Columns wanted:
    Total hours worked (total for range)
    Hours subject of overtime (set for your jurisdiction

    Regular hours without overtime hours

    % utilized

    Service sales

    Service clawbacks

    Voucher or membership totals

    Product sales

    Product clawbacks

    Tip commission

    Net sales

    Total discounts

    KPI columns:

    Average appointment duration

    Average time +/- clock in from scheduled shift start

    Average time +/- clock out from schedule shift end

    MoM, QtroQtr, YoY growth for service sales, product sales, net sales

    4 votes
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  15. Direct Link For Packages

    1 vote
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  16. running the mouse on the screen for times between appointments doesn't show available times..

    if i run the mouse over an existing appointment that has an availvale time during clients processing.. it will not show the times when running the mouse over the slot that is available. it only shows the time for the existing appoutnment..

    would be nice if we didnt have to run the mouse to the far left of the screen to get the time.

    2 votes
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  17. Option to default staff who do not have profile images to show up as either a default image/logo or their initials

    For instances on client web interface, Duo tip screen, and dashboard web interface.

    2 votes
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  18. Month-over-month sales comparison report

    8 votes
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  19. Show indicator on Calendar view of appointments just like Front Desk view such as "(4m late)" in red indicator on appt block

    This would allow for staff to be more cognizant of potential issues that would require intervention.

    3 votes
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  20. View transactional email copy

    Ability to view transactional email copy sent to clients to use for customer service purposes

    9 votes
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