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  1. It would be SOOOO helpful to have a report that shows guest names that purchases with timeframes that we select. For example, we run promotions and I would love to run a report that I can enter the timeframe where it shows me the guests that purchase X number of products and what they purchased within that period.

    1 vote
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  2. With a large service book, we need to at times, and at least annually make changes to the price book. Ideally we should be able to set a date and time as to when the price change will be activated. This means we can work on any significant changes, then announcement ahead of time to guests. Then the prices all go live. Eg. Jan 1st changes for the new year. We can build the changes out now to go live Jan 1st.

    8 votes
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  3. 1 vote
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  4. 1 vote
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  5. 1 vote
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  6. 1 vote
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  7. 1 vote
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  8. 2 votes
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  9. I am unable to tell whether or not a new message has come in unless I physically go into Messages. Having notifications for old messages isn't helpful to me, and just having the purple pop up when I receive messages would be really great, especially on busy days.

    12 votes
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  10. If a returning client books online for the first time it creates a new profile even though they are giving the exact same information. This is a major problem because the front desk doesn't know there are duplicate profiles and when closing out the client we check the history to know the price. This has caused clients to be overcharged and then we have to deal with a refund.

    544 votes
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  11. When creating a new product, the ability to add multiple colors or sizes under that one product for easy adding

    6 votes
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  12. 1 vote
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  13. 1 vote
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  14. We would like the ability to be able to customize our reminders based on each stylist's preferences. Some stylists are okay with the options Boulevard currently offers, but others would like to be able to send out notifications a week or more in advance. Having the ability to customize based on the individual stylist's preferences would be awesome!

    2 votes
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  15. 5 votes
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  16. When adding products to a ticket, the staff name takes over the product name and it is hard to know what product is what to be able to remove or add more of a product. It would be nice to allow changing the width or widening the whole window to accommodate the wider columns.

    Screenshot attached to show the problem. Are these two of the same product, or two different products that both start with "Hop"?

    5 votes
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  17. Clients are constantly replying to us for rescheduling or moving appts and when they reply yes it is automatically replied to and closed. It causes more issues and client confusion

    1 vote
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  18. When enabling a resource group for services, the resources underneath should be also enabled by default. Currently, toggling a resource group only expands the resource group but does not enable the resources in that group. Instead of relying on the toggle to expand the resource group, there should be another UI action that expands the group instead of the toggle.

    Having to enable individual resources per service becomes mind-numbingly unsustainable to get new customers up and running.

    3 votes
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  19. Businesses should have more control over the look of the system. We should be able to put our branding colors on anything a client receives from us, even the "messaging/text/chat" box.

    3 votes
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  20. 1 vote
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