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  1. In the BLVD DUO app... it times out after a minute, and often messes someone up that is filling out their forms. Is there a way to put in a request to get rid of the time out feature? And if there's not, can we request a longer time out period, more like 5 minutes vs 60 seconds. It has been an ongoing issue for some of our staff and clients to deal with.

    2 votes

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  2. Currently, there is not a way to write any disclaimers or notices for online e-gift purchases. I would like the ability to add my own disclaimer. As an example...

    "E-gift / online gift card purchases are non-refundable".

    I'm sure others would very much appreciate this...

    6 votes

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  3. 6 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. 2 votes

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  5. Client A sale, purchasing $100 of account credit for Client B using existing client credit. After sale, which will be a net zero for the business, will show as $100 in payments even through it should cancel out and be $0.

    2 votes

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  6. A specific call list we can print and call to confirm appointments. We usually do 2 days before to remind those that have booked in advance but haven't confirmed yet.

    2 votes

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  7. On the desktop version of Boulevard you can move service providers into a particular order which is awesome but when viewed on the app it is all out of order. Could you please make the schedule order reflect the same in the app or make the schedule order adjustable on the app so we can rearrange service providers? Thank you.

    3 votes

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  8. We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.

    For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. 3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. To do list or reminders for receptionist to call client for promotion or payment. etc

    4 votes

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  11. Have the ability to show the client account details on the iPad during the checkout process so we can ask if their account info (phone number & email are up to date) and have the ability to add their email for marketing purposes.

    9 votes

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  12. 2 votes

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  13. Clients should be able to see what days their preferred therapists are available on a calendar view when self booking. Right now they have to click on each day and hope some times pop up with the therapist they are trying to book

    3 votes

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  14. The link at the bottom of the confirmation and reminder emails (to get back to the website) is very small and not easily seen. It would be great to have the logo linked directly to the website, so that clients can click the logo to be directed back easily.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. The Service Record report includes the price of the service. It would be logical for the Product Records report to also include the price. That way I can export and audit ALL pricing in the system and ensure fewer errors.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. It would be really great if we could select certain sections of the employee profile to show when the mouse hovers over it in the calendar setting in the business dashboard.

    A quick place to see "oh this employee speaks another language" or any other quirk or specific requirement/skill/need that that employee might have.

    2 votes

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  17. 12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.

    12 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. 1 vote

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  20. 1 vote

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