Settings and activity

21 results found

1. Ability to add time block to all

   11 votes

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   Emily Struckhoff commented  ·  Feb 18, 2025  ·  Edit…  ·  Delete…

   Additionally, allowing the salon to create a block (in our use case, it's when our salon is being cleaned every other week) that doesn't impact utilization. Setting the shift as unavailable impacts the entire day. I just need the ability to set a 4 hour block.

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   Emily Struckhoff supported this idea  ·  Feb 18, 2025

2. Differentiate between Salon Request (Any Stylist), Stylist Request (New), and Stylist Request (Repeat) within the Booking Process

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   Emily Struckhoff supported this idea  ·  Feb 18, 2025

3. Priority scheduling

   3 votes

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   Emily Struckhoff supported this idea  ·  Feb 18, 2025

4. Make the chat box moveable on the screen. Huge help!

   117 votes

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   Emily Struckhoff supported this idea  ·  Feb 18, 2025

5. Adding an icon to appointments that activates if a guest has completed their forms.

   303 votes

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   Emily Struckhoff supported this idea  ·  Feb 18, 2025

6. Darken the unavailable hours on the calendar (instead of white)

   146 votes

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   Emily Struckhoff supported this idea  ·  Feb 18, 2025

7. better identification of NEW clients & first time bookings

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   Emily Struckhoff supported this idea  ·  Feb 18, 2025

8. Invoices!!!

   329 votes

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   Emily Struckhoff supported this idea  ·  Feb 18, 2025

9. Highlight no-shows in red in patient history

   290 votes

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   Emily Struckhoff supported this idea  ·  Feb 18, 2025

10. Ratings

    310 votes

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    Emily Struckhoff supported this idea  ·  Nov 18, 2024

11. Show who is logged in on the computer screen

    19 votes

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    Emily Struckhoff supported this idea  ·  Jul 31, 2024

12. Require completed forms during booking

    52 votes

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    Emily Struckhoff supported this idea  ·  Jun 25, 2024

13. Outstanding Forms List

    14 votes

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    Emily Struckhoff supported this idea  ·  Jun 25, 2024

14. Incomplete Forms Alert

    53 votes

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    Emily Struckhoff supported this idea  ·  Jun 25, 2024

15. Better navigation between message center and calendar

    7 votes

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    Emily Struckhoff commented  ·  Aug 31, 2023  ·  Edit…  ·  Delete…

    We love the contact center, but this has been a real challenge for our front desk staff. A lot of our clients text us to change/make appointments but when a message conversation is open and you toggle to the calendar and then back, the conversation is closed and you have to go find it again. This is problematic in a high traffic salon!!!

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    Emily Struckhoff supported this idea  ·  Jul 31, 2023

16. Appointment Change History

    712 votes

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    Emily Struckhoff supported this idea  ·  Aug 31, 2023

17. Adding service in checkout instead of editing whole appointment

    758 votes

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    Emily Struckhoff supported this idea  ·  Aug 31, 2023

18. Message clients through the mobile app

    195 votes

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    Emily Struckhoff supported this idea  ·  Jul 31, 2023

19. Create links that we can send to clients to capture CC info

    747 votes

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    Emily Struckhoff commented  ·  Jul 17, 2023  ·  Edit…  ·  Delete…

    For salons that do not utilize online booking, I would like a way to send a secure link to clients to input their CC info ADDITIONALLY, give that appointment a "pending" status until CC info is captured and/or cancellation policy has not been acknowledged. That way we can see at a glance if that data hasn't been collected.

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    Emily Struckhoff commented  ·  Jul 17, 2023  ·  Edit…  ·  Delete…

    This would be great as we do not utilize the online booking feature, we book ourselves for greater control. I'm not comfortable asking clients to read their CC info over the phone and that step often gets lost in the shuffle of tasks of the front desk.

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    Emily Struckhoff supported this idea  ·  Jul 17, 2023

20. collecting credit card before booking

    44 votes

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    Emily Struckhoff supported this idea  ·  Jul 17, 2023