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100 votesApril Walker supported this idea ·
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Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
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Phorest has this. The chat feature allowed stylists to communicate with their guests without having to share their own phone number. It also was visible to everyone, so there's no concern for any unprofessional conduct. It seems to me the stylist can't even see the guest's number, just has the ability to message them. It's also critical to be able to see messages that come through canceling an appt on a day we're not in salon. It's very frustrating to see a message on Tues when we get in that was sent on Sunday canceling a Tues appt. They have obliged to our cancelation policy, but we don't get the message in time.