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  1. Search bar for beta reports

    4 votes
    0 comments  ·  General  ·  Admin →
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    Ben Stevens supported this idea  · 

  2. Better Inventory Reporting

    75 votes
    Waitlisted  ·  16 comments  ·  General  ·  Admin →
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    Ben Stevens supported this idea  · 
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    Ben Stevens commented  · 

    Retail prices shown in beta reports are consistently 100 times higher than they should be.

  3. SEE THE TIME CLIENTS CHECK IN

    396 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Ben Stevens supported this idea  · 

  4. Adjust appointment durations by clicking & dragging

    265 votes
    Waitlisted  ·  14 comments  ·  General  ·  Admin →
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    Ben Stevens commented  · 

    When dragging and dropping appointments when client has multiple services one service change by 15 minutes, or moving to another therapist (Same time)can rearrange the ENTIRE day. It is very frustrating to have to keep rebuilding their day after what should be a simple move.

  5. Group bookings in the Dashboard

    75 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Ben Stevens commented  · 

    This is very handy information for online bookings, and would be much appreciated for when we manually book group appointments from the Dashboard.

  6. Desktop is great, App is stuck in the dark ages. Please add more desktop functions to app.

    130 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Ben Stevens supported this idea  · 

  7. Add "Front Desk" features to professional app

    11 votes
    2 comments  ·  General  ·  Admin →
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    Ben Stevens commented  · 

    It would be very handy to be able to mark clients as arrived in the mobile app. This would make it easier to just have an iPad when walking about the lobby/waiting area to greet guests. It is harder to have to go back to the desktop for each client.

  8. Cancel Appointment via Reminder Text

    134 votes
    Waitlisted  ·  14 comments  ·  General  ·  Admin →
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    Ben Stevens commented  · 

    Add a single line to confirmation texts with something like "reply no to cancel your appointment" This way they have an idea that there is an action required to cancel. We have some guests who get mad that their appointment isn't cancelled when the don't reply "yes" to the confirmation text.

  9. Switch guest name

    96 votes
    Waitlisted  ·  9 comments  ·  General  ·  Admin →
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    Ben Stevens supported this idea  · 

  10. Rescheduling resources!

    37 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Ben Stevens supported this idea  · 

  11. Show time of arrival

    64 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Ben Stevens supported this idea  · 

  12. Assigning tips based on designated rooms

    4 votes
    2 comments  ·  General  ·  Admin →
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    Ben Stevens commented  · 

    Since there isn't a way to book a resource without a provider, we have Halotherapy and Sauna set up as staff members in Boulevard. This creates some awkward situations when clients check out with the duo and end up leaving tips for these rooms. Payroll doesn't handle the tip and it ends up just sitting there. The client should not have an option to leave a tip for these situations. Can we have a checkbox or something to prevent these rooms for getting tips in the duo? (or better yet, provide a solution to book resources without an employee?)

  13. Custom Commission report

    6 votes
    2 comments  ·  General  ·  Admin →
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    Ben Stevens commented  · 

    A detail report of all commission would be very useful. The summary is great for importing to payroll software, but having three separate detail reports to share with staff is annoying. A detail report of all commissions for each staff member would be appreciated.

    This could also be done as a beta report that includes commission.

  14. Client is able to choose multiple waitlist dates

    223 votes
    Waitlisted  ·  16 comments  ·  General  ·  Admin →
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  15. Wait list should not be available for days the particular staff are not scheduled or booked.

    84 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Ben Stevens supported this idea  · 

  16. Count No-Show & Early Cancellations in Client History even when charged per cancellation policy

    89 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Ben Stevens supported this idea  · 

  17. Merging appointments for the same client

    201 votes
    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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  18. Reports - Add SKU column to Detailed Line Item and Product Sales report

    13 votes
    4 comments  ·  General  ·  Admin →
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    Ben Stevens commented  · 

    Actually, all product details would be handy. I would love to use the reporting to build spreadsheets for label printing, etc... But without the SKU and UPC, I am left missing important data.

    I have honestly never found the use for the size or color fields either. I used them for all of my products and then found that the system doesn't actually let you see them. Now all of my size and color information is in the product name.

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    Ben Stevens commented  · 

    It is very frustrating to only be able to see SKU, UPC, and size information in the owner (gear) tab. I would like to have some of these available to other staff members via reports or the manage tab. I need this so that staff members can make price and barcode labels for products.

  19. View an audit log of user actions

    768 votes
    Waitlisted  ·  56 comments  ·  General  ·  Admin →
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    Ben Stevens commented  · 

    It would be nice to have the time of the appointment in the client history tab. This helps us know if they normally need evening/morning/afternoon appointments without having to click on each appointment individually.

  20. Loyalty Program connects with client Referrals

    58 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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