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Genna Bohlman
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12 votes
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28 votes
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755 votes
Genna Bohlman
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Agreed! We have also had clients very disappointed because in their confirmation email it shows the appointment duration to be inclusive of the transition time, even though of course that is not the case. E.g. client books a 40 minute facial, but sees 50 minutes in their email confirmation, which leads to disappointment when their appointment is completed before that time.