Settings and activity

20 results found

1. Text Reminder for incomplete forms

   332 votes

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   Waitlisted  ·  13 comments  ·  General  ·  Delete…  ·  Admin →
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   Shawn Turnbull commented  ·  Nov 22, 2023  ·  Edit…  ·  Delete…

   The manual form step is not helpful in this case. If you have any volume of clients/appointments, it is a HUGE time suck to review appointments for forms and text clients to remind them to complete them. Even then, we don't know if the client does it. Salons don't have the margin to staff this kind of work at scale.

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   Shawn Turnbull supported this idea  ·  Dec 23, 2022

2. Ability to collect a deposit when creating an appointment

   8 votes

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   1 comment  ·  General  ·  Delete…  ·  Admin →
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   Shawn Turnbull supported this idea  ·  Nov 22, 2023

3. Deposit should be APPLIED to service cost, NOT be an account credit.

   10 votes

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   Shawn Turnbull supported this idea  ·  Nov 22, 2023

4. Gratuity via Duo, even if service total is $0 (prepaid)

   37 votes

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   1 comment  ·  General  ·  Delete…  ·  Admin →
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   In Progress  ·  AdminEmily Dretzka (Product Manager, Boulevard) responded

   Thank you for your feedback! Our team is in progress to address this issue and will have a resolution soon. 

   Shawn Turnbull supported this idea  ·  May 16, 2023

5. Send clients secure link to collect credit card information

   497 votes

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   Waitlisted  ·  32 comments  ·  General  ·  Delete…  ·  Admin →
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   Shawn Turnbull supported this idea  ·  May 16, 2023

6. Late cancel/no show email

   547 votes

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   Waitlisted  ·  3 comments  ·  General  ·  Delete…  ·  Admin →
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   Shawn Turnbull supported this idea  ·  May 16, 2023

7. Enhanced staff performance reports

   272 votes

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   Waitlisted  ·  9 comments  ·  General  ·  Delete…  ·  Admin →
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   Shawn Turnbull supported this idea  ·  May 16, 2023

8. Remote check in/out

   10 votes

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   Shawn Turnbull commented  ·  Jan 26, 2023  ·  Edit…  ·  Delete…

   This could be implemented in a client app or via a check-out stand.

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   Shawn Turnbull supported this idea  ·  Jan 26, 2023

9. Require clients to prepay and add gratuity or have a self checkout for clients

   8 votes

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   Shawn Turnbull supported this idea  ·  Jan 26, 2023

10. Express checkout on iPad

    43 votes

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    Shawn Turnbull supported this idea  ·  Jan 26, 2023

11. Invoice & Payment

    227 votes

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    Waitlisted  ·  24 comments  ·  General  ·  Delete…  ·  Admin →
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    Shawn Turnbull commented  ·  Dec 23, 2022  ·  Edit…  ·  Delete…

    update to invoice via text - we need to take deposits and there is no effective way to do it currently. other platforms offer invoicing. but we want all forms, invoices etc to be via text. no one looks at their personal email all day anymore

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    Shawn Turnbull supported this idea  ·  Dec 23, 2022

12. SMS Marketing

    322 votes

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    In Progress  ·  12 comments  ·  General  ·  Delete…  ·  Admin →
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    Shawn Turnbull supported this idea  ·  Dec 23, 2022

13. SEE THE TIME CLIENTS CHECK IN

    329 votes

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    Shawn Turnbull supported this idea  ·  Dec 23, 2022

14. Keep no-shows & late cancels on the books for utilization purposes

    420 votes

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    Waitlisted  ·  19 comments  ·  General  ·  Delete…  ·  Admin →
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    Shawn Turnbull supported this idea  ·  Dec 23, 2022

15. Adding service in checkout instead of editing whole appointment

    637 votes

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    Waitlisted  ·  19 comments  ·  General  ·  Delete…  ·  Admin →
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    Shawn Turnbull supported this idea  ·  Dec 23, 2022

16. Appointment Change History

    601 votes

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    Waitlisted  ·  30 comments  ·  General  ·  Delete…  ·  Admin →
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    Shawn Turnbull supported this idea  ·  May 16, 2023

17. One-Time Text Messages

    612 votes

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    In Progress  ·  23 comments  ·  General  ·  Delete…  ·  Admin →
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    Shawn Turnbull supported this idea  ·  Dec 23, 2022

18. Text Message Templates

    59 votes

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    Waitlisted  ·  7 comments  ·  General  ·  Delete…  ·  Admin →
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    Shawn Turnbull commented  ·  May 23, 2020  ·  Edit…  ·  Delete…

    Preset scripts for common messages, such as late client, remote checkout, offering appointment,rebooking etc. Allow admin to create scripts that are selectable when messaging a client and automatically populate -helps train customer service and keep everyone on brand

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    Shawn Turnbull shared this idea  ·  Dec 1, 2020

19. Client is able to choose multiple waitlist dates

    196 votes

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    Waitlisted  ·  14 comments  ·  General  ·  Delete…  ·  Admin →
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    Shawn Turnbull supported this idea  ·  Dec 23, 2022

20. Waitlist Notifications

    339 votes

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    Shawn Turnbull supported this idea  ·  Dec 23, 2022