CLIENTS NEED CANCELLATION EMAILS to confirm that they cancelled the appt!
I honestly did not think clients were not getting any type of email when they cancelled an appt. They are contacting us asking if they cancelled it. Clients really need some kind of email to confirm it was cancelled. It seems so odd to not have this feature.
Alicia Marsicovetere
shared this idea
Clients will receive a cancellation email when they have cancelled their appointment.
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Shawn Vogt
commented
I wouldn't go so far as to call this one "completed", it's really partially implemented. A customer should have a complete dashboard of upcoming appointments. Seems at this moment a customer only has access to a singular appointment via an email link. So imagine... a frequent customer with multiple upcoming appointments (some standing appointments several months in advance) would need to find the individual email for a specific appointment to make modifications to it. This seems quite short sighted in it's implementation.