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  1. Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    10 votes
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  2. This feature would automatically apply an offer code when a client's cart total exceeds a specified amount. Key benefits include:

    • Streamlined checkout process for clients
    • Increased sales through incentivized higher spending
    • Reduced manual intervention from staff
    • Flexibility to set different thresholds for various promotions

    The system would continuously monitor the cart total during the booking process and instantly apply the relevant offer once the threshold is met, enhancing the overall customer experience and potentially boosting revenue.

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  3. STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS. It is not legally required to be there every time. I had a bunch of unsubscribes, even from our regular clients and text users! As they pressed stop they now are not getting texts at all from us. I should have the option to exclude this.

    9 votes
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  4. It would be extremely helpful if the Client portal had a "Wallet" if you will. Where clients can add multiple payment methods for use at checkout throughout any appointment or checkout. This can help for outstanding orders or tickets that need to be closed due to a faulty payment method.

    4 votes
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  5. Create a way to make a resource (or staff) unavailable for a specified time, not an entire day. Currently the system removes the start/end time entry when the 'unavailable' button is clicked. This would be helpful to make a resource unavailable for one hour for service or cleaning, create staggered lunch breaks for staff, or block time for a staff meeting.

    3 votes
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  6. I wanted to bring up an issue we've encountered with the referral program that affects its practicality for us. Currently, it appears that the system does not detect if a patient already has an existing account but creates a new one using a different email or phone number after being referred by an existing client. This creates a loophole where returning patients could take advantage of the referral discount by simply using a different set of credentials.

    To ensure the integrity of the program and streamline our workflow, we strongly suggest integrating a verification system that checks for duplicate accounts.…

    3 votes
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  7. Under client profile, products tab, add a column to product purchase history that shows the provider who sold it to the client to keep up with commisions

    3 votes
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  8. Privilege Group setting around hiding the compensation tab for other staff members.

    3 votes
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  9. Some minor updates were made to the Duo checkout process at the end of last year. Once again a disappointment...

    https://changelog.joinblvd.com/give-clients-a-choice-email-text-or-no-receipt-at-duo-checkout-while-seamlessly-collecting-marketing-consent-306018

    As always with Boulevard it may boost their bottom line with another way to capture text revenue, but it falls short from an end user perspective. There are suggestions that go back years about Duo that have not, to date, been addressed... It's sad that the iPad only displays to the client if it's a charge, nothing for cash sale or gift cards to display the total to the client. Furthermore, they've implemented a email, (text $), or no…

    4 votes
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  10. Customers cannot understand the logic of why the price assigned to the service, based on voucher value, is what it is. They cannot make sense of it and the explanation is lengthy and only makes sense if you can see the internal dashboard.

    It would be better for client experience to have the full service value show on client facing receipts and the value of the voucher show internally only.

    13 votes
    1 comment  ·  Admin →
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  11. We are an IV hydration and wellness center so it would be nice if vital signs were able to be put in automatically. Height and weight with BMI calculation is important because we also do medical weightloss. This is very important to have the BMI calculated for us.

    4 votes
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  12. Have the ability for the client to book a "group" massage with the option for same rooms or seperate rooms. And make the group booking much more user friendly. Urgent need!

    3 votes
    1 comment  ·  Admin →
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  13. 8 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  14. Message clients through the mobile app!!!

    201 votes
    Waitlisted  ·  36 comments  ·  Admin →
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  15. 4 votes
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  16. Need the option for early membership termination fee similar to the late cancel fee option.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  17. Guests would love for us to be able to print all upcoming appointments. We can screen shot from the computer but it would be very helpful to print out for those guests who are not tech savy.

    8 votes
    1 comment  ·  Admin →
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  18. Please add a first-time client email to the automated campaigns. I would like the ability to automate sending a welcome email. I want to let them know about our other services and ask for their feedback.

    3 votes
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  19. Remove last names on "sold by" on receipts. This is unsafe for employees.

    3 votes
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  20. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    25 votes
    Waitlisted  ·  2 comments  ·  Admin →
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