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  1. With the option to create a customized care plan package, products need to be allowed as part of the package, like vouchers and account credit

    2 votes

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    1 comment  ·  Admin →
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  2. The ability to zoom in on photos within the professional app

    15 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)

    3 votes

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    1. The ability to duplicate a campaign rather than reinventing the wheel every time
    2. Emoji's in the subject line
    3. Store branded colors and fonts
    4. Reports that show who opened and who unsubscribed (not just a number but names)
    5. Better email templates
    6. The ability to choose multiple audiences for the campaign
    7. This was said before, but the ability to send to clients that may not be clients, but have purchased before.
    39 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.

    12 votes

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  6. It would be helpful if Blvd could update the forms and charts to accurately reflect the true status of a client's signature. Currently, when a client doesn't sign a document, it still appears as "Completed" on their profile, which can be misleading. To prevent this confusion, I suggest that if a form or chart is not signed by the client, it should not be labeled as "Completed." Instead, it should show as "Pending" or another more accurate status to avoid any misunderstanding. This would help ensure the accuracy of information and reduce potential errors.

    3 votes

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  7. I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.

    3 votes

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  8. It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!

    52 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  9. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    3 votes

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  10. Would be great to have a number counter on mark ups screen. As a med spa that does a high quantity of neurotoxin, having a counter to double check units w/b very helpful. I understand this number would not be connected to inventory or front desk check out (which w/b ideal), having a counting system would also help prevent lost revenue.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Send an automatic email to clients a few weeks before their voucher is set to expire.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. We wish to be able to set an order that the client fills out multiple forms. For example, first, they see "new client intake" then they see "medical history" and then HIPAA, and then photo consent.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Auto save would help service providers maintain their progress as they complete charts without having to actively save draft and go back into the chart to continue.

    23 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. It would be extremely helpful if we could add notes to an invoice while the invoice is still open. Now, we have to close the invoice then go back in to the "order" to add a note. Our providers creates the invoices in the room with the patient so this feature would be helpful for them to add notes in the invoice for front desk to see or even for front desk to add notes.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.

    3 votes

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  16. 4 votes

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  17. As a medical practice having the date and time a patient signs a form or a provider signs a chart is very important. Currently, each record shows a time stamp on the computer but this does not appear when it is printed. Having this printed would be very helpful for any medical legal issues. Thank you.

    20 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  18. Setting that requires a card on file for ALL in house appointments. An appointment cannot be made, without having a card on file. Multiple team members frequently forget to collect card info when scheduling in house appointments. It would be helpful to have a setting that would not allow them to forget to collect card information to schedule the appointment.

    6 votes

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  19. Our office has a number of providers that do not accept tips for their services and one that does. We would like the tipping option to not display for those that do not. It is awkward to have to tell the majority of our clients to not tip when the tipping screen opens for the sake of one employee that collects tips.

    4 votes

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