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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7490 results found

  1. Add time stamps to appointment history. ie: what time the previous appointments were scheduled for.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. where you can put add on products WITH a service so you can still track the inventory but help everyone remember to offer to patients. also lets patients see more of what you have if you are looking to book online

    right now you can do it by making it an add on SERVICE but then you dont track inventory!

    17 votes

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  3. When a client gets a virtual gift card it would be cool if there was integration with the duo - so they could tap to use the virtual gift card if we dont have scanners in the store

    1 vote

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  4. I would like to schedule send my response to clients. I can respond any time of night and schedule the message to send in morning after business hours.

    1 vote

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  5. Ability to set 2FA at the Staff Role or Permission Group level, securing logins for users with greater access to data and business settings.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. Ability to set 2-Factor Authentication for staff with international phone numbers (eg. The Philippines)

    1 vote

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  7. Can we please get Time Blocks for Resources as we have for Providers?? We need to block a laser off for 3 hours for a scheduled Service Call, but Do Not want to set the entire day as 'Unavailable'. As there are already appoints set for that day and we would like our available hours to be open for booking. Thank you!

    13 votes

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  8. it would be great if we could filter the client notes section to see notes only from front desk staff or notes left only by service providers

    1 vote

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  9. when the service providers view their clients on the mobile app, it would be helpful if they could access the client's wallet and view the amount of remaining vouchers that a client has

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. It would be helpful to have a column indicating the person who checked the client's appt out in Ratings, as their feedback may be related to their checkout experience and would be helpful to easily identify.

    1 vote

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  11. Currently we can only recur shifts by the week/biweekly/every 3/every 4 weeks. It would be really helpful if we could recur shifts by the placement in a month. For example: Employee only works the 2nd and 4th Tuesday. The current setup we would have to either manually add every shift or do every 4 weeks, however this would be messed up by months that have a 5th Tuesday.

    4 votes

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    1 comment  ·  Admin →
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  12. Allow businesses to customize the data shown in the provider performance section on the professional app.

    2 votes

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  13. We currently have two locations, and lots of our patients come to both. It would help with communication with the patient, and for our staff communication, if all of the texts were visible, no matter the location that the message came from.

    1 vote

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  14. My clients would like an itemized receipt for their services.

    1 vote

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  15. Currently there is no way for us to pull a report or list that shows all clients who came in for a certain service within a time period. The only option is to filter by first or last appointment which is ineffective as they may have come in for something else since then. For example, I want to see all the clients who came in for botox 3 months ago and haven't rebooked. Theres no clean way to do it.

    4 votes

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  16. Option to grant reward earned by an existing client for referring a new client, to be applied immediately after new client completes their first appointment.

    2 votes

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  17. List open sales under clients profile so we arent having to go back and forth from the sales tab to the clients profile

    2 votes

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  18. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    12 votes

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  19. On mobile, the booking flow becomes unclear when a service includes add-ons or required options.

    It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.

    If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.

    This creates confusion and friction in the booking experience and likely contributes…

    1 vote

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  20. I would like to be able to update just the expiration date for memberships when the card expires. Instead of entering the whole same credit card number.

    6 votes

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