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  1. There is a square, line, and X, but would love to track Coolsculpting treatments on the Boulevard system. It would be great to have an oval to show where their cycle was placed.

    2 votes

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  2. We have recently had multiple instances where someone books a group appointment, then cancels via their portal/email link. The problem is this often leaves the other party/parties in the schedule with no indication to us that it wasn't intentionally left, and no indication that the person who scheduled actually cancelled their own appointment (we have cancellation notifications off because they include too many appointments that we either already know about ex. cancelling them ourselves. or don't care about ex. cancelling an appointment to rebook it under a correct name)

    I suggest either not allowing clients to manage group appointments (Similar…

    6 votes

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  3. 7 votes

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  4. Currently form access is either all the way turned on or off. It'd be great if we could restrict access for certain forms/charts to protect sensitive client information.

    4 votes

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  5. It would be helpful if the email marketing area had the ability to store uploaded images. It is time consuming to have to upload artwork each time.

    7 votes

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  6. Customer would like to show discounts on Purchase history page in the client profile.

    2 votes

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  7. A "stamp" you press the number from a drop down and just stamp the number plain, no box. no line, where you put it is where it drops, more simplified for marking up charts.

    1 vote

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  8. Recently the group tag emojis were revised, and it made it harder (for me) to quickly scan the calendar view to see which clients go with with group since several of the emojis look very similar. We use the colored dots on group appointments also, which does help, but emojis that look less similar would also help.

    1 vote

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  9. Our stylists fill out a form with their client to ensure everyone is aligned on price. It'd be great if we could add services and add-ons into the forms and they bring up a total price that the client can agree to.

    This is in an effort to protect our business from clients claiming they weren't quoted a price.

    4 votes

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  10. Add "cash tendered" to the closed orders and the receipts for transparency

    4 votes

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  11. In some of the charts we use, we need grids with titles and text boxes to add information. It could be an option under the Paragraph option in the Build tab

    1 vote

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  12. It would be a feature to have a time stamp for when you mark an appt as arrived.

    23 votes

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  13. When adding the same phone number for multiple people ie mothers/ younger teens it gets confusing when they text the office it defaults to one or the other but its never correct. How can we simplify this, can it be by birthdate?

    4 votes

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  14. Instead of a gentle "Your appointment has been cancelled", the No-Show message would hold a more appropriate tone if it was "You've been recorded as NO-SHOW for your appointment".

    4 votes

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  15. In a perfect world where our software can give our staff the notifications that they need to provide care to clients but also the business does not have to worry about Boulevard data being collected in private email servers of our staff...

    The email would have subject: "A client has booked a BBL Tuesday at 3pm" and only in the email body there was a appointment card that utilizes dynamic HTML that shows the staff when viewing that Nicki Minaj has booked a BBL at 3pm on Tuesday.

    This data with client name is only available up until the appointment,…

    1 vote

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  16. Location info on confirmation texts for businesses with multiple locations.

    7 votes

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  17. It would be nice to have a hard visual delineation between the staff schedule and room schedule in the calendar. Currently looking at it in its full view, the two blend together as they both have the same greyed out background to show bookable times. If there could either be a bold vertical line between the two, or have a slightly different colored/patterned background (different than the grey), it would make it easier to know exactly where the staff schedules stop at a glance.

    1 vote

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  18. We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.

    4 votes

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  19. Include "Yea/Yeah/OK" as a "Yes" as an answer to the text reminders to confirm an appointment.
    We know how clients are: type yes to confirm and they answer Y or Yea, or Yeah, and the system does not recognise that!
    Thanks

    4 votes

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  20. When someone's card declines for cancellation fees. We would like there to be a way that we can
    a) notify them that they owe those fees before booking again.
    b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.

    it is really hard to keep track of this via notes in the system and word of mouth.

    11 votes

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