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  1. Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.

    31 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. When purchasing a gift card, allow for it to be assigned to a particular service, and individual. Also show the gift card balance somewhere in the client profile

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Automated Pre and Post care instructions to be sent out with select services. This way as soon as clients book an appointment they are sent the appropriate forms to fill out as well as a second email with pre-care instructions (for us this would be for permanent makeup services). This way when they arrive for their appointment they are set up for success. Then, upon checkout, they would be sent another email with their aftercare instructions. This would be amazing!!

    227 votes

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    Waitlisted  ·  25 comments  ·  Admin →
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  4. When a client no shows, they have to submit a deposit before they can book another appointment.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Adding a "Text-to-Pay" feature. This would enable staff to send clients a secure payment link via SMS at the end of their service. Clients could then complete their payment directly from their mobile devices, reducing in-person wait times and improving the overall experience. (Mangomint has this)

    6 votes

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  6. There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.

    6 votes

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  7. Sell services and products without booking an appointment at the time of check out

    7 votes

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    In Progress  ·  1 comment  ·  Admin →
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  8. When a client is paying cash, and they do not hand out exact change, keep record on the completed order how much the client handed to us, as well as what change we owed them.

    5 votes

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  9. If a client has an account credit , when checking out , a pop up should show up that asks if you want to use the account credit, or the account credit button should be red if that have an actual credit

    12 votes

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  10. currently we can only note this if the provider cancels for the client, but we want to know why clients change their appts when they change it on their own

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. The new review process is an amazing edition! It would be perfect if the context was customizable, both email and text. A personal message really adds that extra touch.

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.

    11 votes

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  13. We need the ability to send treatment consent forms over manually to patients without them needing to schedule a new appointment. In the forms and charts section, there should be the option to send treatment forms directly to a patient with an existing account.

    5 votes

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  14. It would be great to be able to adjust the time of the appointment right in the calendar itself instead of having to click on the appointment and editing it. A simple click and drag up or down would be GREAT.

    5 votes

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  15. Need a detailed log of each and every change made to reservations, with what exactly was changed and with the name of which employee made the change.

    8 votes

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  16. Package Services to be loaded onto a physical card with a serial number. The clients like to leave with something physical to gift. The code on the card can be added or scanned just like a gift card. "Enter or scan package code" possibly under the gift card section at checkout, then those services can be loaded from the package entered to be bought. When the client presents the card or calls to book their services, it can be looked up to see the remaining services they have with the package they bought or were gifted. When the package service…

    8 votes

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  17. Ability to edit the "your card won't be charged today" blurb in the booking process

    40 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Hello Blvd, Not pleased with the Voucher update. The receipt is very confusing to read for our clients. I need to explain how to read the receipt. Which was a surprise to read at first for me too, until Blvd chat helped me understand the breakdown.

    It does not help with our accounting, the Reports on the daily summaries includes the voucher amount taken in for the day. So we need to manually subtract the voucher amount from our total received because we already have collected that amount when the client/s had purchased their series or membership before they came…

    12 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  19. Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.

    7 votes

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    1 comment  ·  Admin →
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  20. Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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