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6261 results found

  1. Text communication on Boulevard App Please!!!

    Text communication is so simple and helpful for clients throughout the day who don't regularly check their voicemail. We can easily change appointments and answer questions. It is nice we have that feature with our own number on the dashboard on the computer, but I wish we could also pull up messages on the app so I can be easily notified with a response with a client and stay up to date on busier days.

    9 votes
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  2. Please send clients confirmations when they reschedule appointments online!

    When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    8 votes
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  3. Need to be able to create invoices and quotes for services, and be able to allow clients to carry an account balance and pay on the account

    Need the ability to create quotes, create invoices that carry a balance, and patient portal where patients can pay those invoices online.

    14 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  4. E-scribe and lab integrations

    Ability to prescribe medication‘s for patients and to review lab results via fax

    18 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  5. Before and after photos zoom option

    The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.

    18 votes
    1 comment  ·  Admin →
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  6. E-Scripts

    Need E-scripts

    91 votes
    Waitlisted  ·  11 comments  ·  Admin →
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  7. form/ chart upload without an appointment

    ability to add / upload client charts and forms that were previously treated under a prior booking system but have not been seen for an appointment under the new booking system. or overall ability to upload forms and charts without the need to attach to an appointment

    93 votes
    Waitlisted  ·  15 comments  ·  Admin →
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  8. For client feedback text/email option allow it to be customized to link to our business page or google review.

    For client feedback text/email option allow it to be customized to link to our business page or google review.

    7 votes
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  9. Toxin Unit Count

    I would like to see a an upgrade where I chart how many units (and where) on a patient I have used in the treatment room. When I save that note, the unit total is then saved and put into the checkout form for the front desk to then complete the transaction.

    4 votes
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  10. Add - on services added to ticket!

    Please make it so that add-on services can be added at check-out (just like we add-on retail products) instead of having to go back and edit the original appointment. It messes up the calendar and adds so much extra work for the person checking out the client.

    19 votes
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  11. Gift Cards should be stored under the recipients file. Not the purchasers.

    Gift Cards should be stored on the recipients file, not the purchasers. Would make finding them a lot simpler! Also should have to/from.

    5 votes
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  12. Product Packages

    We use products for Botox and Filler. WE NEED TO BE able to create injectable (product) packages. We pre-sell Botox packages and are only able to do account credits. This doesnt make sense. NEED THIS ASAP.

    19 votes
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  13. Client reschedule notification

    Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    19 votes
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  14. Referral Program apply to Packages

    Bella Medspa would really like for new clients to be able to apply the referral program discount to packages and not just services & products.

    4 votes
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  15. chat function on app

    It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.

    18 votes
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  16. Add credit card info when putting in new patietn info.

    When scheduling a new patient - besides their info it would be great to have an area to input credit card info instead of going back into the chart.

    5 votes
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  17. See deleted employees' appointments on calendar view

    For old employees' who've been deleted from Boulevard, please make it possible to see their old appointments on the Calendar View! It is very difficult to run a report, and not very quick or user friendly. Thank you

    4 votes
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  18. online booking

    Blvd is great from the admin side, but it's customer facing side is TERRIBLE. I need ya'll to prioritize fixing this.

    I switched to BLVD a year ago after a decade with booker. I made the switch because I needed some of the features that boulevard offers that booker didn't. BUT IT HAS COST ME SO MUCH IN BUSINESS. I get complaints and confusion from customers about the online booking every day. The BIG issue is not being able to see all the available times in one view. Instead, people have to select a time and get assigned to a…

    151 votes
    9 comments  ·  Admin →
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    Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.


    On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…

  19. ability to send forms not attached to an appointment

    I think other people have suggested similar things but I have not found this specific one. We seriously need to be able to send forms even if a client does not have a scheduled appointment. There have been several occasions where this has come up. Our current issue is needing to send insurance verification forms for our biller to access BEFORE a client schedules an appointment. This has serious financial implications for both our business and our clients. Having to create a specific service and schedule it on our calendar just to send a form is messy and frankly I…

    5 votes
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  20. resource & overlap notification

    On the phone app we can not see resources(which should be added), and in addition to it not always blocking out REQUIRED resources (which needs to be fixed), there should be a prompt that if you are overlapping a resource, it should ask if you are sure if you want to book it still.

    5 votes
    1 comment  ·  Admin →
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