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  1. 15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.

    8 votes

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    1 comment  ·  Admin →
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  3. Currently, staff only receive a notification if the client self-cancels, but it would be more helpful for them to get a notification for any/all cancellations so the front desk doesn't have to remember to track them down and let them know.

    5 votes

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  4. I think it would be nice if the arrival notification also included service details along with the name and time.

    6 votes

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  5. With millenium, if a client calls in and requests a Nail appointment, the front desk can type control + N and it will show only Nail technicians on the calendar for easier visibility and booking

    5 votes

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  6. HR documentation - we need updated addresses, phone numbers, emails, and their hire date.

    Would like to have the pdf on the staff file (employee or client) so we can have it for easy reference.

    7 votes

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  7. Would like to be able to add retail products to packages.

    example: Double process service package that includes initial lightening service, followup gloss/toner 3-4 weeks out, an in salon bonding strengthening treatment, and a take home travel size shampoo/conditioner.

    1. This is helpful in introducing professional salon product to clients who may not have tried it yet,

    2. Insurance that the client is using professionally prescribed products supporting their investment in hair color services,

    3. Coming back with healthier hair to work with

    4. Clients will then come back and purchase full size product once they are hooked

    33 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  8. Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.

    3 votes

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  9. Need additional appointment metrics found in the classic Appointment Metric reports, ideally:

    • New Clients (Requested)
    • New Clients (Non-Requested)

    As well as Return Clients (Requested)

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Add client email field to Account Balances report

    2 votes

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  11. If a tax exempt client requires a refund, business would like ability to just refund the tax line item.

    5 votes

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  12. 1 vote

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  13. Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.

    1 vote

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    0 comments  ·  Admin →
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  14. Support for multi-merchant businesses to process payments for deposits and account credit in affiliation with their multi-merchant accounts i.e. have the ability to direct deposit funds to a specific merchant account rather than the general business.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Would be great if there was a turn all off scheduling order to clear the defaults to start fresh. The current setup would be problematic for businesses with dozens to thousands of services.

    In Change Online Service Menu, perhaps changing the order of entire categories of services should be duplicated into the scheduling order portion. A branched structure of services seems more beneficial where as large portions would go one and after each other, and then granular controls of the sub branches ordering if need be.

    Additionally the "flexible mode" shouldn't be a before or after, it is more logical…

    1 vote

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  16. Change color of appointment blocks with unique icons or tags depending on status ie. arrived can be highlighted green with a checkmark

    8 votes

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  17. At this time, the add-ons and add-on categories must be individually added per service. We have many services with the same add-on services and we would like an easier way to toggle on/off rather than inputting manually.

    7 votes

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    1 comment  ·  Admin →
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  18. On vagaro you can click on a current se3rvice and it allows you to book an appointment over it. It's way more mobile friendly as well.

    2 votes

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  19. 1 vote

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  20. It would be convenient to be able to apply the remainder of a gift card that was more than the service + tip to the client's account as credit. As it is now we have to go through a few steps to buy the account credit with the gift card.

    2 votes

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