7199 results found
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2 votes
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2 votes
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Way to restrict service providers from editing their service menu.
As our service providers don't understand how their changes to this impacts their booking, what's assignable, and why things are set the way they are; any changes here have a rather large impact to scheduling. Additionally, unless a manager knows that this occurs, the issue will be problematic for an unknownst amount of time.
Provide salons the option to have this behind a privilege wall.
If a service provider decides that they need a different amount of time to do something then this would destroy their schedule. This is even worse if they have a service interval set up. And…
3 votes -
Add tags for time blocks
Quickly be able to identify time block reason such as - "Ask before booking" "Sick" "Color Only" " Book am first" "only existing clients here" "Lunch"
1 vote -
2 votes
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2 votes
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Make the new requirement for client name when searching for an appointment optional
I noticed that a client name is now required when searching for an appointment. I use the search to find our next appointment for prospective clients, and often they don't end up booking. Fixing one of the constraints below would alleviate this:
- Making it optional to require the name before searching
- Being able to change a name on an appointment (then we could use a "throw away" name to search and then change to the real name if they actually want to schedule)
2 votes -
3 votes
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13 votes
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When charging to Duo, an option to charge and NOT collect or request gratuity
Possibly buttons side by side, one "Collect Gratuity and Charge" and "No Gratuity, Only Charge". We have quite a number of clients who tip outside of Blvd or provide cash (or gift cards), it currently is an awkward and ~15 second task of explaining to client to click no tip then pay. This is easy for our spry clients, but for our less so clients this hold up is very confusing and causes awk-delay.
12 votes -
Make "Charge with Boulevard Duo" first option and not the card on file when checking out clients.
We do not use the cards that clients put on file unless there is an emergency situation, forgotten card or no shows. It is an extra step to have to use the drop down menu to change the form of how we are taking payment as well as cards on file being accidentally charged instead of using the Duo. I would love to see the feature of having the option/customization of which shows up at check out screen as the first initial option.
14 votes -
Mobile Optimized Online Booking (website)
The mobile online booking through the website functionality using the widget does not work properly when using your mobile phone. Mobile phone usage has become mainstream, even more so than computers, when booking appointments or ordering food or booking an Uber ride. Mobile optimization should be one of the priorities so that customers can easily book appointments whether on their phones or laptop/desktop computers. Currently, one way this works is by enabling "open in new window". My website is run on SquareSpace and so if I'm simply running the widget, I cannot get on the booking site using the widget.…
16 votes -
1 vote
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4 votes
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Include appointment timein Client History section
Appointment time would be very helpful. It helps us know if the usually want mornings, evenings, etc..
4 votes -
ALLOW FOR MULTIPLE PHONE NUMBERS!
Please please please! Sweeten the deal with customizable labels?
Thanks all!
4 votes -
Offers Stackable/Not Stackable
We have some offers for customers, friends and family, and employees. We have some offer codes set to auto apply. When our front desk checks out an employee for example the system allows offers to be stacked. There should be an option under each offer to allow or not allow offers to be stackable.
13 votes -
Customizable Lead Times
The default lead time for online bookings at our salon is 24 hours -- however, we have a couple of stylists who would like to allow same day bookings online. A way to customize lead times per stylist would be helpful!
45 votes -
notifiation of invalid credit card or no funds available.
Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.
25 votes -
1 vote
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