6236 results found
-
Reopening an invoice
The ability to re-open an invoice so we don't have to void orders. This skews our patient visit numbers for providers when having to duplicate appointments
2 votes -
Better Control Over Commissions
I would like to be able to better control commissions. I would like to be able to apply commission to certain products, in this instance skincare products. When you select Product Commissions is applies to all products.
2 votes -
directly email ratings to each employee
send rating reviews to each employee with easy email click button- like we can do with other reports. Filter and send out rather than having to export to Excel.
2 votes -
Staff Referrals in Referral Program
Track staff name for client referrals in the referral program and in reports.
3 votes -
late cancellation/ no show appointment with no card on file
there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.
20 votes -
Bring back ability to add vouchers to client payment method manually
I love the packages and the automated addition of vouchers when purchased. However, there are still plenty of circumstances where we need to be able to gift or add a voucher to a client's wallet for future redemption (customer satisfaction, an error was made during their service, their results aren't quite what we hoped, etc). Right now it takes way too many steps to get it in there correctly (purchase of a package at 100% discount in order to get the voucher added to the client - them manually voiding the extra vouchers in order to leave only the vouchers…
3 votes -
Time Blocks where you can keep online booking on
I switched from another scheduling system where you have the option to turn off online booking, or keep on online booking. That way if you need to know whats going on that day at work, like someone is coming in to shadow you, people can still book online, but you know other things going on it your day on the same calendar. The time blocks were different colors (either light grey or dark grey for example) so that you know that light grey is still able to online book, and dark grey is not, that way you don't get confused.
2 votes -
Adding Tipping to Gift Cards and Vouchers
Would be great if client had to process gift cards and vouchers on their own screen on the iPad where they could add a tip so we don't have to ask them.
5 votes -
Appointment changes are changing many other things.
When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.
4 votes -
Flag for clients with notifications turned off
We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.
Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?
5 votes -
Offer QR Codes
Facial Lounge would like to be able to scan a QR code associated with a specific offer in order to avoid human error when applying offer discount at checkout.
5 votes -
Create a way to generate quotes to send to clients after consultations
Instead of having to write down, read out or email a client specific prices of X treatment(s) recommended to them, we'd love a way to generate a quote through Boulevard. Aesthetic Record had an option to pull someone up on a sales tab, add everything/product suggested + any exclusive discount for the client and then generate it into a quote to send to them.
2 votes -
Create a secure way for multiple users of the same front desk computer to log in without having to change the browser setting of saving pass
Our front desk computer runs Chrome, and we have multiple websites that require multiple passwords that are autofilled when we need to access them. Having to manually enter a password everytime is tedious and time consuming. On the downside, it means everyone with a BLVD login can log in to eachother's profile. This means receptionists have access to admin info and without logging out, people make notes under the wrong profile.
There is currently no fix for this, but would be cool if you could come up with a workaround.2 votes -
change a client name on a scheduled appointment
change a client name on a scheduled appointment
2 votes -
Be able to mark of online booking as they are checked instead of "read All"
Be able to mark of online booking as they are checked instead of "read All"
2 votes -
Service providers should get notifications to changes on all appointments.
Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.
14 votes -
Notification for blocked patients when booking.
When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.
11 votes -
date of birth in DUO
Make the date of birth visible for providers on the IPADs view in the duo app. The email and phone number is not as significant to show in comparison to the date of birth for medical purposes.
4 votes -
Upload Multiple Photos at Once In Charts
It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!
61 votes -
Please add a filter for "NO upcoming appointment"
We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!
22 votes
- Don't see your idea?