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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7465 results found

  1. Make time slots only bookable for certain services.

    4 votes

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  2. All booking-related notifications are delivered to owners and administrators to ensure seamless business operations

    11 votes

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  3. We also need to be able to text our clients via the app as well. We keep everything in house and so in order to message thru boulevard we have to log into a browser, sign in, and then text via a tiny screen.

    13 votes

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  4. I would like to get an email notification when a client texts the business number so that if I'm not at the computer I can log on and respond sooner.

    2 votes

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  5. When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit

    47 votes

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  6. It would be great to be able to shift appointments across the calendar (to change date, time, and/or service provider) but just clicking and holding onto it and moving it around.
    Having to open it up to change the edit appointment fields doesn't feel as intuitive for an app.

    13 votes

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  7. When filtering sales transactions by date, if you go into details of transactions, you are currently unable to go back to your filtered list. Whenever a filter is applied, if the "back" button should take you back to your filtered list instead of starting over. Currently, if I want to review each transaction, I have to start over and re-apply the filter every single time.

    14 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. On annotatable images, I would like a "total amount injected box" that adds together the number of units or volume of substance that has been charted on the image. This function is available on other EMR platforms, so it must be something that could be developed. The value of having that box automatically populate the amount that has been charted, is that it prevents injection volumes form being omitted or forgotten on the treatment image, which keeps inventory and record keeping medically accurate.

    4 votes

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  9. PLEASE allow us to text/email customers their invoices through boulevard. this would be fantastic for those who see a product on social media, and they want to reserve and pay for their product ahead of time when limited stock.

    4 votes

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  10. Discontinue the second daily journal entry you send to Quickbooks Online Edition (QBO). I can't understand the point of it but it's completely wrong and I have to go through QBO each month and delete it. I mean, it's obvious that whoever maintains the app connection to QBO doesn't really understand accounting, and the upshot is a lot of extra work for the accountants. Latest case in point - during January, every journal entry for about a week posted all activity to the unredeemed vouchers code instead of sales etc. Bottom line, you're creating extra work for me, and I…

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  11. We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously

    2 votes

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  12. 2 votes

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  13. report that includes tip and service commission for easier payroll

    9 votes

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    1 comment  ·  Reporting  ·  Admin →
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  14. There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.

    49 votes

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  15. Boulevard’s Messages inbox currently lacks essential unread message management features, including:

    A global “Mark all as read” option

    An Unread filter

    The ability to search or sort conversations by unread status

    For high-volume practices that batch outbound texts daily, client replies may arrive days or weeks later and become buried deep in the inbox. Staff must manually scroll and open each conversation to locate unread messages, which is inefficient and error-prone.

    Impact

    This limitation creates operational risk and inefficiency:

    Unread client messages can be missed entirely

    Response times are delayed

    Staff spend unnecessary time managing the inbox instead of supporting…

    5 votes

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  16. Hi! I wanted to share some feedback regarding the new Phrases feature. Currently, it seems that we’re unable to use phrases unless we’ve already opened a message thread and sent a message to the client first. This means the feature only works if the client initiates the conversation or if we start with a manual message, only then can we use the phrases.

    It would be incredibly helpful if we could use phrases when starting a new message directly from the client's profile, even if there’s no existing thread, or if the previous conversation has been closed. This would make…

    10 votes

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  17. Add functionality to edit staff schedules in bulk. i.e. copy one staff member schedule to another, adjust multiple staff member schedules at one time, etc

    13 votes

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  18. 3 votes

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    0 comments  ·  Other  ·  Admin →
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  19. When scheduling a standing appointment for the year, we NEED to be able to preview the dates that are being booked. At the very least, there should be an alert for a conflict on any given day. Right now any standign appointment made will book on a holiday/day the business is closed/stylist isnt working or it will just book at the same time as an existing appointment.

    4 votes

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  20. Allow for larger gift card quantities ($1000-$5000). Most of our treatments are over $500 so the max of $500 is limiting for patients.

    5 votes

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