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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6826 results found

  1. Need to have the option for the Business Service Charge to calculate based on Product Usage Cost. We want to see the cost of the product deduct from the service price and have commission calculate off of that sub-total.

    Example- Botox is $15/unit and want $6.32/unit to be removed and have commission calculate off of that subtotal.

    10 units at $15 = $150.00 minus 10 units at $6.32 = $86.80 (the service subtotal that commission will calculate off of)

    6 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  2. uploading photos in an organized way so that we can click gallery and see what treatment/date each photo is from without having to change each photo manually.

    6 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  3. I'd like to offer Affirm, Afterpay, Klarna, or similar for clients making larger purchases.

    8 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  4. It would be helpful to have an option to send a client an invoice to complete payment at a later date. We would use this in our clinic for product purchases.

    3 votes
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  5. 3 votes
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  6. There should be a Patient Photo displayed next to patient names when you check the appointment on calendar.

    4 votes
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  7. Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.

    3 votes
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  8. It would be great if some offer codes could not be manually selectable from the dropdown menu. For example, we have 100 providers who we want to give unique offer codes to. If we created 100 of them there would be 100 options added to the dropdown menu in checkout. This makes it difficult for our team to find the offer codes that might be active that apply companywide. These 100 unique codes would primarily drive appointments and originate from online booking anyway.

    2 votes
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  9. It would be great to be able to adjust the time of the appointment right in the calendar itself instead of having to click on the appointment and editing it. A simple click and drag up or down would be GREAT.

    14 votes
    1 comment  ·  Admin →
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  10. Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.

    3 votes
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  11. Boldly display applicable credits at checkout so that they are not overlooked

    2 votes
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  12. 4 votes
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  13. Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.

    10 votes
    1 comment  ·  Admin →
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  14. Stylist are overbooking and abusing time for services (especially color) and then on check out sometimes have 30-45 minutes remaining, the system doesn't shrink up the appointment on check out to reflect the waste of time over scheduling and it is not recorded in the utilization reports because it still holds the block making it look like they were working. The Booker system had that feature. Way better for making poor use of time a visual reality.

    2 votes
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  15. There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.

    3 votes
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  16. Can you create something on a client profile where we can set reminders to reach out to the client in 3 mons 6 mons etc. to follow up. Something that will pop up the day we set it for to reminder us to reach out. It would be really helpful.

    4 votes
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  17. Offer code report for future appointments to show what offer codes are being applied to appointments booked.

    4 votes
    0 comments  ·  Reporting  ·  Admin →
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  18. We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    10 votes
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  19. Create a report that shows detail for account credit adjustments and transactions that also includes comments in the reasons section.

    OR create a cue or different term for the word "Adjusted" that's in the Action column when you click "View History" from the Account Credit section of the client's profile.

    4 votes
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  20. online booking exact dollar amounts instead of percentages. When we set up online booking deposits, we can only do a percentage. Our business charges exact dollar amounts like $77, $99, etc.

    Can we get a feature, where we can do percentage deposit or an exact deposit amount?

    4 votes
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