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  1. Would like to be able to still show all providers at the business- however if a provider does not want to partake in Online Booking, then it would be great to be able to add a note stating to call the business to book with them, instead of not listing them as a provider at all.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Blvd collects most the info needed for guests to book online but i would be if we could toggle on or off what information is required. for example we can require. credit card but it would be nice if we could require all the information so we have the client profile already filled out before they arrive. this would save time at check in/out and has a lot less room for error or forgetting.

    4 votes

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  3. We love that there is a gallery in the client profile, but have years of photos on another program. The company is able to make an export but BLVD is currently not set up for bulk photo transfers. I can understand the concern, however doing this manually will take months and creates more room for mistakes to be made.

    8 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  4. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    2 votes

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  5. I get that Boulevard is trying to transition into the Medical Spa world, but the treatment records just aren't up to speed for that. As Medspa's are now transitioning to wellness the medical bar is getting even higher.

    It doesn't have to be TouchMD but some high-end medical charting system that is recognized and accepted in the space.

    2 votes

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  6. Ability to organize Client Audiences in folders, similar to Reports organization.

    2 votes

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  7. When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!

    21 votes

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  8. Currently there are two options for forms to populate
    -every appointment or
    -once per patient/client
    I believe it would be beneficial to have a third option where a certain form would be auto assigned to all clients or clients that get a specific service to be required to complete a form yearly- assigned in January

    2 votes

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  9. It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    2 votes

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  10. Having the option to select certain services to prompt for gratuity would be ideal. We do not want all of our services asking, but for facials, etc. there would be a need.

    2 votes

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  11. 2 votes

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  12. Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    5 votes

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  13. I want to be able to purchase a product with vouchers, and then in the SAME INVOICE, utilize the voucher for the client on the same day.

    5 votes

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  14. It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    2 votes

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  15. It would be useful to have a date showing on the entered client notes within the clients profiles, instead of "A Year ago" as an example.

    2 votes

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  16. It would be nice to have Account Credits be specified to certain products or services. For example, there currently IS a field in their profile that says "redeemable on" and the answer is always "everything." You cannot change what it can be used towards (i.e. redeemable on "peels only" or "Botox only") as Boulevard is currently configured.

    2 votes

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  17. Summary:
    Create a new report that shows available appointment slots by day or month, helping businesses better visualize and manage their scheduling capacity.

    Description:
    Currently, businesses can only view scheduled appointments through the Staff Schedule Summary report, making it difficult to identify open slots efficiently. A dedicated Appointment Availability Report would display unused scheduling space directly, allowing businesses to:

    • View open appointments across different time periods
    • Identify scheduling patterns and optimize staff availability
    • Make data-driven decisions about staffing and scheduling
    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Ability to create a hidden package with a shareable link to clients in a segmented email. They can open it and purchase, but you can't see it on the website/online booking overlay otherwise.

    2 votes

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  19. I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.

    2 votes

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  20. We noticed our clients who usually call to make an appointment, when they make their first online appointment, BLVD creates a new file for them. This is confusing for a number of reasons but also not having merged history and appointment notes makes it super irritating.

    2 votes

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