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  1. Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!

    37 votes

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    1 comment  ·  Admin →
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  2. It would be very helpful if the business could receive some sort of statement of credit card fees charged broken down by card type (debit/credit) to have full visibility into fees being assessed by Offset.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. Having the ability to create a bank of questions/dropdowns etc. that can then be added to many different forms and charts would be very time-saving and allow us to create forms/charts with ease.

    Also, it would be a cool feature to pull in products by category into a chart so we would easily make a protocol for providers to select what product they used during that step.

    Having the ability to change a chart to a form and vice versa, just in case you spent a lot of time building the form or chart in the incorrect format.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Add "cash tendered" to the closed orders and the receipts for transparency

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Instead of a gentle "Your appointment has been cancelled", the No-Show message would hold a more appropriate tone if it was "You've been recorded as NO-SHOW for your appointment".

    4 votes

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  6. This would be really useful for instances when we're having a company meeting and need to ensure the provider's are blocked from booking so they are able to attend.

    6 votes

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  7. When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.

    3 votes

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  8. Be able block certain hours on the schedule so that people that are online scheduling can only book in those times if they are new clients, or members, etc.

    5 votes

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  9. Have a way for the Discount Reasons/Codes to be toggled off when not in use. Then we don't have to delete and readd when they are used again. This will keep reporting accurate, so the name isn't different from the first time it was used. It will also keep the checkout drop down list cleaner and quicker for the front desk teams to find their active promo/discount.

    3 votes

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  10. Would like the business Admin to get notification of online gift card sales, appt booking, cancelling or rescheduling for business

    5 votes

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  11. My practice is experiencing challenges due to the absence of features allowing zooming and pitching of photos for before-and-after comparisons. Additionally, we encounter difficulties in importing photos from the patient gallery into our charting system because the system simply does not allow it. To address this issue, I've resorted to subscribing to a PICSART account, which appears counterintuitive and costly as I have to pay for a subscription just for photos. These functionalities should ideally be integrated within Boulevard. While I acknowledge that Boulevard is primarily optimized for salons, it's crucial to recognize that in our aesthetic practice, the presentation…

    3 votes

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  12. We have so many patients that book the same appointments over and over and they are booking multiple weeks/months out at a time. It would be SO much easier to be able to copy and paste the current appointment on multiple dates.

    3 votes

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  13. Add in "desired quantity" and "supplier" to the inventory on hand report or the product records report

    4 votes

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  14. 12 votes

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  15. 3 votes

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  16. Right now you currently have 2 choices for paperwork to populate: “once per client” or “every visit”.

    Certain forms, this works for and others it doesn’t. For instance, Cancellation Policies. Every visit is excessive, but only once in their entire history of being with our business is not enough. Annual re-signs would help us make sure clients are staying up to date with this policy and/or any changes that may have been added.

    Thank you for continuing to better this platform. It’s appreciated!

    4 votes

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  17. To quickly see next appts, add tags and notes

    3 votes

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  18. Ability to track blocked hours to be able to see how much time your staff is blocked off to be able to compare to how that impacts their pay.

    3 votes

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  19. On an old booking platform, we were able to see if past clients had confirmed past appointments.

    4 votes

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  20. We have the same day confirmation text turned on but i wish there was an option to only send those to unconfirmed clients. right now the only option is on or off.

    3 votes

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