When booking out reoccurring appointments it would be great to have a pop-up warning letting you know that there is a scheduling conflict. Either do to another appointment at that time or scheduled time off. As it is now, the scheduler will just book a new appointment over an existing one or over time off making it very frustrating to go back and look for and correct all the overlapping.

This would be amazing if implemented!! Right now we are having to do it manually to ensure we have no issues, the system definitely is not helping us work smarter

Request: Notification/ alert when new appointments are booked over recurring appointments

Feedback: The problem was that even though the reccuring appt was made manually and not online, the system still allowed it to be booked over top and existing client. With reoccuring appts this should not be able to happen! Its too messy and creates too much work and too high risk for double booking and late catches to contact client. Do not allow appts to be able to be booked on top of already existing appts

It would be helpful to not be allowed to set time on calendar and book for a provider that is set as unavailable.

Would like a pop up notification when the front desk is booking an appointment that is during a service provider's off hours. It would be nice to have this alert, so the front desk is aware and doesn't book during a time the service provider is not working.

It would simplify things so much if there was a printable appointments listing for clients in their profile. Right now if a client wants a list of their appointments the MOD has to copy and paste the appointment list into a document, then edit it to make it presentable, then print it. All while the client is waiting.
Also, when booking standing appointments a list of conflicts would be so helpful. As a full service spa, we have clients that are in every week, multiple times a week and have appointments booked for the year. It would be a time saver not to have to manually go appointment by appointment to make sure there are no conflicts.

it allows us to double book the resource without knowing. Can you make it at least popup an alert saying "are you sure? resource in use" or something like that.

When booking a standing appt., It would be benficial to get a list of all of the appointments booked- but more importantly- it would really help to see any CONFLICTS that pop up. As it is now, we need to click on each day a standing is scheduled to see any conflicts

When booking standing appointments, it allows us to book every appointment without notifying or stopping us because of a conflict. We are able to book on top of other appointments. There should be some kind of way to notify us that it won't work.

When booking recurring appointments, there should be a notification of any conflicts with stylists schedule. When we send a guest an email of appointments, they should not have to get multiple emails of adjustments to scheduling conflicts if there are already appointments booked on days scheduled.

Our receptionist made a mistake yesterday by scheduling an appointment for a client for a day that has already passed. She thought she was on the right day but clearly wasn't. The client came in and was pretty frustrated thinking she booked for the current day and we had to turn her away. I believe this could have been prevented if the system would pop up a message indicating that the time booked is in the past, outside of working hours or the provider isn't scheduled to work that day. All great messages to prevent booking incorrectly. Hopefully you can help with this in the future. Thanks

Capacity limit = 1 on a resource, ideally not able to be overridden by front desk or using the calendar... The ability to double book a room/resource is causing problems.

It is difficult to see the stylist availability with the way the colors are. It is barley darker when they are unavailable vs when they are available. This being said, appointments are being booked accidentally outside of the providers schedule. It would be helpful if something popped up letting whoever is booking know that the provider is unavailable at that time instead of just booking it

We cannot have the system overwrite an existing appointment when creating a standing appointment.

Front desk isn't always paying full attention and have accidentally double booked a resource. Would be nice if there was a small pop-up or alert to let them know prior to confirming the booking

Can it only show whats available for the new date so it doesn't overlap with an exsisting appointment?

This account is requesting for an alert that will make them aware when they are about to book a service and the resource is not available . Right now, the system allows the FD to override this action. They is causing the FD to overbook rooms.

Alert to confirm that appt should be scheduled when a service provider does not have a published schedule

In an ideal world when we schedule a year's worth of appointments we need the option to see overlapping appointments and alternatives suggested. Most clients understand that they need to be occasionally flexible.

We need a way to either be unable to book on top of blocks or when people are unavailable. That or we need a line of defense, a pop up that warns you the service provider is not available at this time. The ease of booking where you're technically not supposed to is creating issues.