The system should alert the front desk when an appointment is being double booked. In fact, it should not allow this at all. Some people will book recurring appointments and your system will just book anything whether there is an appointment in the time slot or not. There is no warning and it creates problems. There has to be a way to prevent this.

Scheduling, no matter if online or in person should only have access to pull from the resources available and not allow over booking of equiptment. View times can be used for new appointments but that option is not available when rescheduling and this leaves too much room for error in double booking resources,

When booking out a client for the year, we can repeat the appointment for number of weeks at a particular time , but it would be nice if there could be an alert that pops up if there is a scheduling conflict with another appointment that had already been scheduled.

Myodetox (strategic prospect) would also like this.

depending on how we book, it is easy to accidentally over book a resource. The site should have a pop up that lets you know the resource is already in use at that time before allowing you to book it. Also, if you select choose time on calendar, it will book a room resource but sometimes it will just overlap a room already being used even though there are free rooms open.

This is such a needed feature. We are constantly having to reschedule clients because they booked their appointment online and the system is letting them double book a resource.

Can you please add a pop up flag when booking a manual appointment on the schedule that says something like, "You are about to double book a resource, do you want to proceed?" I am not asking for the system to stop the ability to book that manual appointment but just another way for our front desk or other employees to have a reminder that they may be double booking a resource. Thank you!

YES! If the system is smart enough not to let clients online book if the resource is in use it should be able to throw a "are you sure you want to continue?" message up if staff are manually double booking a resource.

When setting repeat bookings, flag or notify when a time conflict comes up.

This has created quite a few issues for us. We have a large staff and even larger amount of services & there is nothing that alerts you if you double book a resource.. or double book anything for that matter. There really should be some line of protection against this happening

Related is when clicking on calendar you can choose "first available" for resource and it won't pick an available resource even if one is available.

As a fallback there should always be a warning if a resource is being overbooked.

When a resource is already booked and we accidentally internally book it again at the same time by clicking "select time on calendar" instead of clicking "view times on calendar" which happens more often than not there should be a warning pop up saying "resource double booked!" or something along those lines. We have had to cancel and move a lot of people due to this issue. We have even color coded all resources but as we become busier and busier it is harder to manage.

When booking recurring appointments there are overlapping with other ones. Suggest that it would let you know ahead of time before it drops them in

When booking out reoccurring appointments it would be great to have a pop-up warning letting you know that there is a scheduling conflict. Either do to another appointment at that time or scheduled time off. As it is now, the scheduler will just book a new appointment over an existing one or over time off making it very frustrating to go back and look for and correct all the overlapping.

This would be amazing if implemented!! Right now we are having to do it manually to ensure we have no issues, the system definitely is not helping us work smarter

Request: Notification/ alert when new appointments are booked over recurring appointments

Feedback: The problem was that even though the reccuring appt was made manually and not online, the system still allowed it to be booked over top and existing client. With reoccuring appts this should not be able to happen! Its too messy and creates too much work and too high risk for double booking and late catches to contact client. Do not allow appts to be able to be booked on top of already existing appts

It would be helpful to not be allowed to set time on calendar and book for a provider that is set as unavailable.

Would like a pop up notification when the front desk is booking an appointment that is during a service provider's off hours. It would be nice to have this alert, so the front desk is aware and doesn't book during a time the service provider is not working.

It would simplify things so much if there was a printable appointments listing for clients in their profile. Right now if a client wants a list of their appointments the MOD has to copy and paste the appointment list into a document, then edit it to make it presentable, then print it. All while the client is waiting.
Also, when booking standing appointments a list of conflicts would be so helpful. As a full service spa, we have clients that are in every week, multiple times a week and have appointments booked for the year. It would be a time saver not to have to manually go appointment by appointment to make sure there are no conflicts.

it allows us to double book the resource without knowing. Can you make it at least popup an alert saying "are you sure? resource in use" or something like that.