Settings and activity
23 results found
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580 votes
Emily Hankemeier
supported this idea
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681 votes
Emily Hankemeier
supported this idea
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110 votes
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Emily Hankemeier
supported this idea
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We’re using the AI Receptionist to handle a high volume of calls, and it would be really helpful to be able to flag or tag each call after reviewing it. For example, labels like “Completed,” “Urgent,” or “Needs Follow Up” would help our team quickly prioritize and organize calls.
Right now, the call log lets us review transcripts and outcomes, but there isn’t a way to manually tag calls for internal workflow. Adding simple tags would make it much easier to track follow‑ups and manage call volume efficiently.