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274 results found

  1. Ratings

    318 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  2. SEE THE TIME CLIENTS CHECK IN

    391 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  3. Reporting for admins and owners on mobile

    377 votes
    Scheduled  ·  15 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  4. Late cancel/no show email

    686 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  5. Moving appointment after check out

    40 votes
    Waitlisted  ·  6 comments  ·  General  ·  Admin →
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    Ashley Hayward commented  · 

    In our old booking system, it was an option to move or to adjust the duration of a completed (checked out) appointment. This was great in the cases where someone paid but we wanted to ensure the books were open for clients to book without having to remember to edit the appointment before checkout. It is very clunky in the current system when you have to edit appointments, especially if you are trying to do so during/ before the checkout is completed. If the ability to drag the edges of the appointment to set duration (as someone else suggested), AS WELL AS the option to still move the appointment up or down as needed, this would be ideal. Sometimes it is necessary and allows clients to still see the books as open, when otherwise they would be leaving the stylist with a gap in bookings. Also this does not change any "important" information on the appointment history, just allows reception to better manage bookings for the day.

    Ashley Hayward supported this idea  · 

  6. Adjust appointment durations by clicking & dragging

    262 votes
    Waitlisted  ·  14 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  7. Visible appointment notes

    32 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  8. Appointment Change History

    723 votes
    Waitlisted  ·  39 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  9. Allow location manager to disable email notifications of appointment cancellation

    18 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Ashley Hayward shared this idea  · 

  10. Waitlist Automatically Reach Out To Clients When There Is An Opening

    142 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Ashley Hayward commented  · 

    When a customer asks to be added to the waitlist for a specific service/ provider/ etc, they should be automatically notified if those criteria are met and the provider is available. That way, the client knows as soon as the appointment opens up and they have the best possible chance of booking online. The current system is no more helpful than me having a bunch of post-it notes on my desk to remind me to check in with each client if their requests are available in a given day. As a very busy shop location, it is impossible for me to provide this instant service to clients.

    Ashley Hayward supported this idea  · 

  11. automatic confirmation text sent to clients booked the same day or 24 hours with no email on file

    87 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  12. View client profile from waitlist

    9 votes
    0 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  13. Client is able to choose multiple waitlist dates

    221 votes
    Waitlisted  ·  16 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 

  14. Waitlist Notifications

    405 votes
    Waitlisted  ·  17 comments  ·  General  ·  Admin →
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    Ashley Hayward supported this idea  · 
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