Settings and activity

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  1. 3 votes
    0 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  2. 135 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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  3. 358 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  4. 236 votes
    Waitlisted  ·  11 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  5. 236 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  6. 454 votes
    Waitlisted  ·  53 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  7. 395 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  8. 326 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  9. 19 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  10. 53 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  11. 14 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Emily Struckhoff supported this idea  · 
  12. 66 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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  13. 7 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Emily Struckhoff commented  · 

    We love the contact center, but this has been a real challenge for our front desk staff. A lot of our clients text us to change/make appointments but when a message conversation is open and you toggle to the calendar and then back, the conversation is closed and you have to go find it again. This is problematic in a high traffic salon!!!

    Emily Struckhoff supported this idea  · 
  14. 776 votes
    Waitlisted  ·  56 comments  ·  General  ·  Admin →
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  15. 211 votes
    Waitlisted  ·  38 comments  ·  General  ·  Admin →
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  16. 881 votes
    Waitlisted  ·  85 comments  ·  General  ·  Admin →
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    Emily Struckhoff commented  · 

    For salons that do not utilize online booking, I would like a way to send a secure link to clients to input their CC info ADDITIONALLY, give that appointment a "pending" status until CC info is captured and/or cancellation policy has not been acknowledged. That way we can see at a glance if that data hasn't been collected.

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    Emily Struckhoff commented  · 

    This would be great as we do not utilize the online booking feature, we book ourselves for greater control. I'm not comfortable asking clients to read their CC info over the phone and that step often gets lost in the shuffle of tasks of the front desk.

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  17. 47 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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  18. 481 votes
    Waitlisted  ·  21 comments  ·  General  ·  Admin →
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