Settings and activity
37 results found
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140 votes
Emily Struckhoff supported this idea ·
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366 votes
Emily Struckhoff supported this idea ·
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256 votes
Emily Struckhoff supported this idea ·
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252 votes
Emily Struckhoff supported this idea ·
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469 votes
Emily Struckhoff supported this idea ·
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415 votes
Emily Struckhoff supported this idea ·
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328 votes
Emily Struckhoff supported this idea ·
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19 votes
Emily Struckhoff supported this idea ·
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53 votes
Emily Struckhoff supported this idea ·
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14 votes
Emily Struckhoff supported this idea ·
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69 votes
Emily Struckhoff supported this idea ·
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7 votes
An error occurred while saving the comment Emily Struckhoff supported this idea ·
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779 votes
Emily Struckhoff supported this idea ·
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211 votes
Emily Struckhoff supported this idea ·
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881 votes
An error occurred while saving the comment Emily Struckhoff commented
For salons that do not utilize online booking, I would like a way to send a secure link to clients to input their CC info ADDITIONALLY, give that appointment a "pending" status until CC info is captured and/or cancellation policy has not been acknowledged. That way we can see at a glance if that data hasn't been collected.
An error occurred while saving the comment Emily Struckhoff commented
This would be great as we do not utilize the online booking feature, we book ourselves for greater control. I'm not comfortable asking clients to read their CC info over the phone and that step often gets lost in the shuffle of tasks of the front desk.
Emily Struckhoff supported this idea ·
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47 votes
Emily Struckhoff supported this idea ·
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482 votes
Emily Struckhoff supported this idea ·
We love the contact center, but this has been a real challenge for our front desk staff. A lot of our clients text us to change/make appointments but when a message conversation is open and you toggle to the calendar and then back, the conversation is closed and you have to go find it again. This is problematic in a high traffic salon!!!