Settings and activity
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2 votes
Jeremy Shieh
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2 votesJeremy Shieh
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3 votesJeremy Shieh
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25 votesJeremy Shieh
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3 votesJeremy Shieh
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3 votesJeremy Shieh
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44 votes
An error occurred while saving the comment Jeremy Shieh
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An error occurred while saving the comment Jeremy Shieh
commented
With different locations being subject to different pandemic related laws, we would like to adjust the period of future bookable appointments differently for each location.
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4 votesJeremy Shieh
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3 votesJeremy Shieh
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4 votesJeremy Shieh
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24 votesJeremy Shieh
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3 votesJeremy Shieh
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16 votesJeremy Shieh
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494 votes
An error occurred while saving the comment Jeremy Shieh
commented
I'd like it customized so that there isn't so many potentially needless notifications going out to service providers prior to when it matters. If it were something like;
"notify of reschedules INTO my schedule, if less than 10 days prior to appointment date"
"notify of reschedules OUT of my schedule, if less than 3 days prior to appointment date"
"notify of reschedules WITHIN my schedule, if less than 1 days prior to appointment date"Jeremy Shieh
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3 votesJeremy Shieh
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5 votesJeremy Shieh
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7 votesJeremy Shieh
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3 votesJeremy Shieh
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4 votesJeremy Shieh
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50 votesJeremy Shieh
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An error occurred while saving the comment Jeremy Shieh
commented
So much yes! I’m thinking if there was real integration with Blvd; potentially within the ecosystem of Blvd we could actually better control the availability in real time. I’m thinking because ClassPass is generally so open with its booking controls instead Blvd integration could allow for [only allow ClassPass availability for two weeks] out to take up what potentially is dead time, but also if the schedulable appointment falls on a day that has 75% booked or more, to consider that day a ‘blackout’ day. With these tools, I feel ClassPass would be a viable opportunity to expand Blvd partners’ business without taking away from the organic bookings. Mostly thinking that BlvdxClassPass integration could report false data saying that a day is fully booked because a threshold of required appts has already been exceeded. Either way, for some partners; the external client base of ClassPass is a new audience(s) that we might want to tap into. In the barbershop world, tons of girlfriends of potential clients have expiring ClassPass credits that if they don’t know what to use it on, they may opt to just send their boyfriend(s) to a barbershop to “use it or lose it.”
It is definitely complicating something that is easy but the current one "time frame" fits all is not true to industry. It would be especially helpful if there were per-service overides (and perhaps even per service provider) for the pre-booking time requirement. For example, in a business that performs haircuts and perms; haircuts could likely be booked up to the beginning of the appointment so the pre-booking time would be 0. But a perm would potentially require a consult, or materials; so it would be logical to create a pre-booking time to be more than a day.
Additionally, bringing these requirements to dashboard so that the system is forcing our staff to also abide by the set rules would be greatly useful. The dream is the staff booking something over the phone and then being prompted, "This service should be booked no less than 24 hours prior to the appointment time, to skip this warning press skip which records your manual bypassing of this countermeasure."