Settings and activity

45 results found

1. Require new credit card to book online if existing card is expired

   536 votes

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   Alli Padrick supported this idea  ·  Jul 10, 2025

2. Notification for rescheduled or changed appointments

   614 votes

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   Alli Padrick supported this idea  ·  Jul 10, 2025

3. Late cancel/no show email

   793 votes

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   Alli Padrick supported this idea  ·  Jul 10, 2025

4. better identification of NEW clients & first time bookings

   353 votes

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   Alli Padrick supported this idea  ·  Jul 10, 2025

5. We should be able to answer/respond to text messages through the blvd app

   414 votes

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   Alli Padrick supported this idea  ·  Jul 10, 2025

6. Extra Security Measures for Online Gift Cards

   12 votes

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   Alli Padrick commented  ·  Jul 10, 2025  ·  Edit…  ·  Delete…

   We lost a chargeback after a client received $200 in services, tried to pay with a deactivated fraudulent gift card, and then agreed in writing via Boulevard SMS to be charged on her credit card. She later disputed it—and we lost.
   This is unacceptable.

   We’ve had multiple fraud cases through Boulevard’s online gift card system. Our last case involved one cardholder buying eight $206 gift cards at once—a huge red flag that the system missed. We never experienced this type of fraud with our previous software.

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   Alli Padrick supported this idea  ·  Jul 10, 2025

7. Ability to upload gift card graphics

   41 votes

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   3 comments  ·  Ideas Hub  ·  Delete…  ·  Admin →
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   Alli Padrick supported this idea  ·  Jul 10, 2025

8. Gift Card Balance on Receipt

   57 votes

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   Alli Padrick supported this idea  ·  Jul 10, 2025

9. Fraud Detection for online gift card purchases

   7 votes

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   Alli Padrick supported this idea  ·  Jul 10, 2025

10. Please send clients confirmations when they reschedule appointments online!

    20 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

11. Cancel Appointment via Reminder Text

    160 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

12. Pop-Up Alert for Clients Booking a Second Appointment on the Same Day

    3 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

13. Prevent clients from booking multiple appointments for the same time

    49 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

14. More descriptive text confirmations

    30 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

15. Adjust appointment durations by clicking & dragging

    314 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

16. appointment change history

    12 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

17. "Modified by" signifier on appointment cards

    8 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

18. client notifications specific to the service they booked.

    292 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

19. Text customization on review requests

    121 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025

20. Darken the unavailable hours on the calendar (instead of white)

    366 votes

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    Alli Padrick supported this idea  ·  Jul 10, 2025