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  1. Adding total stock tracking for individual items.This addition would provide a clear view of each item's total stock, including both product and resources for services. It would streamline stock management and improve decision-making on replenishment and resource allocation.

    1 vote

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  2. The business is not a fan of Zapier and said Papply is much better and would like to eventually use this 3rd party company instead.

    1 vote

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  3. It would be helpful if there was a way to view after a client received their appointment reminder when they actually confirmed and how they confirmed their appointment. For example, if they received a SMS message, and confirmed through that SMS message including the date and time.

    14 votes

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  4. When we have 70 locations and one employee will be working at multiple locations it can take hours to enable their services and commissions between multiple locations.

    It would be incredible to be able to set the commission and enable service by the esthetician and not by the location.

    5 votes

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  5. I'd like to charge a $50 deposit on all filler appointments. However, I do not link a fee to the appointment, but rather the product. With the current % state, I am unable to charge a deposit (because even 100% of $0 is still $0)

    18 votes

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  6. 16 votes

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  7. We'd really like to be able to look at the past week or month and see a report of recent membership cancellations, pauses, and sales.

    1 vote

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  8. We often have to cancel client appointments for administrative reasons like combining multiple appointments, changing the name to a spouse, etc...

    These cancellations marked as "Mistake or Error" still show up in the client history in the new online portal. We have had multiple clients reach out asking why we cancelled their appointments because they see the cancellation in the portal.

    It would be great to have the Mistake/Error selection not show in the portal (or some way to choose which ones do show in there)

    4 votes

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  9. Client profile is created by the form being filled out, not the other way around.

    1 vote

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  10. Currently you can only make modifiers required. The business wants to make add-on's required.

    5 votes

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  11. 8 votes

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  12. While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.

    18 votes

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  13. Create an employee messaging system from within the dashboard.

    19 votes

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  14. My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.

    1. Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
    2. Why do all appointments options show under a technician, even if it's not assignable to them?
    3. Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
    4. Why can't we see the forms the client filled out for their session via the app?

    125 votes

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    • for example if someone wants a hot stone massage and books online it will add the tag so that we are prompted to turn stones on
    2 votes

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    1 comment  ·  Admin →
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  15. Memberships should have the option to be paid via alternate methods such as Venmo

    3 votes

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  16. I'd like to be able to edit the transaction date for an order if needed.

    1 vote

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  17. Have the ability for the loyalty program to track clients who prebook appointments and award them more loyalty points.

    27 votes

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  18. Vagaro had a feature that was very useful with timekeeping; they had a unique QR for each employee and they could clock in and out by simply scanning their QR at the front desk. This feature made it much easier for employees and the front desk.

    3 votes

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  19. I noticed people tipped exponentially more when our systems were down and they werent prompted by the precentages at checkout. Maybe instead of 18, 20 and 22% we had 20, 25 and 30 and if people wanted to tip less they would have to enter it manually?

    2 votes

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