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  1. Avalon Lasers would like there to be an chat option in the dashboard to chat with internal employees in the business.

    6 votes

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  2. Some offers have virtually the same rules but different code name or eligible locations for tracking and would love to be able to duplicate an existing code rather than creating a brand new one

    5 votes

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  3. Provide an option for "offers" on gift cards to be activated only when a specific purchase amount is reached in order to receive a discount. For example, during the holiday season, we may offer a promotion where customers buy a $250 gift card for $200. However, online customers may use the discount code for gift cards that are worth less than the required amount.

    1 vote

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  4. Manage/edit and create services in the same section. Navigating between 2 different sections to modify service settings is cumbersome.

    3 votes

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  5. 2 votes

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  6. Instead of giving a gift card for a dollar amount clients can purchase a gift card that is tied to vouchers/ specific treatments.

    8 votes

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  7. This would be helpful for clients that come in weekly for a certain service to be better able to track their progress through a long period of time at a glance.

    1 vote

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  8. Being able to send an invoice with several lines for multiple payments... would be great!

    6 votes

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  9. Flawless Skin Center would like to be able to quickly see the total time of services being rescheduled in a single appointment. Currently, it lists out individual service times, and they have to calculate when rescheduling to ensure the whole appointment will fit in the new time slot.

    2 votes

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  10. 1 vote

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  11. Say someone comes in and gets 10 units of Botox at $12/unit ($120) and the business charge is $8/per unit. The business should get $96 back before commission is paid out but if there is just a flat fee and it is not set per unit then they are only getting $8 back for 1 unit. and everyone gets a different amount of units so we can't just put a random number in the business service charge.

    8 votes

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  12. Would love to be able to see what time clients have checked in, so we can stay on top of when they are being taken back, and their average wait time!

    380 votes

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  13. Be able to go back into a form or chart after it submitted to fix errors.

    2 votes

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  14. For clients who are always late, good for them to book online and this comes in automatically.

    If a client who has a False Start books online we need to text them and see if they can come in 15 min earlier and add the false start.

    2 votes

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  15. Seeing number of weeks over the days in View Times tab when selecting appointment time (ex. +1w. +2w, etc.). Similar to number of weeks listed when you select the date dropdown in the upper left on Calendar view.

    2 votes

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  16. We have more stylists than Boulevard offers colors! It make reading the schedule hard if the team can't easily see the delineation in the columns.

    5 votes

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  17. When a new service is added, I would like to choose "default settings."

    In my case currently (and I know this is not for all), it would be auto-assigning the new service to all locations (we only have one right now), all staff, etc. Also, ensuring that forms are updated to include that service. For example, new client intake should auto-add the new service.

    2 votes

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  18. 1 vote

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  19. Different therapists are able to perform different services. We have to adjust every enhancement not good across the board for every therapist to an add on, and it makes things confusing and less fluid for our clients when booking.

    If a therapist is unassigned for a service enhancement, that should reflect when a client books online.

    2 votes

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  20. Have the ability to undo a service check-out. Sometimes clients want to checkout right away and pay or redeem a voucher before they are seen and then for one reason or another the service ends up not being performed. You cant undo the checkout or remove the service from the provider so then commission will be calculated for a service wasn't performed & the appointment will show in the clients history as if they were seen when they weren't. You also cant refund a voucher to return it to a clients account.

    10 votes

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