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6230 results found

  1. Filter clients who have an upcoming birthday

    It would be nice to be able to reach out to clients each day or week who have a birthday. Utilizing messages, this creates a more personal connection.

    1 vote
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  2. Create a method to complete forms on Duo app without a phone number

    We have a regular problem of people needing to complete forms when we don't have their phone number (Kids without phones, booked as a group appointment when they don't know everyone's information, etc...) We have been using fake phone numbers (using an unused area code) for this. Boulevard recently started validating phone numbers and won't allow this work around.

    Please create a method to send a form to an iPad without needing to get someone's phone number, or create a way to check someone in on the Duo without a phone number or email address.

    1 vote
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  3. Client receive text notification when appointment has been canceled or rescheduled

    when a clients appointment is cancelled or changed, there should be an option to send a text notification. right now the only option is email notification.

    2 votes
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  4. Option to downgrade or upgrade memberships instead of cancel and restart

    Option to downgrade or upgrade memberships instead of cancel and restart

    2 votes
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  5. Have a date on the entered client notes

    It would be useful to have a date showing on the entered client notes within the clients profiles, instead of "A Year ago" as an example.

    2 votes
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  6. Ratings

    It is so important for SEO to have lots of online reviews, especially on Google. If someone leaves a positive rating, they should be taken to Google, Yelp, or Facebook to finalize their review for being published online. If they leave a negative review, they should be given a screen that says something like, "We are sorry you had a less than positive experience. We will do what we can to make this right." Then, we should be notified if there is a negative review. This way, we can remedy negative outcomes without them being published online, and the positive…

    319 votes
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  7. Client gallery sending photos

    We should be able to do the compare function and then send the photo directly to the client from Boulevard.

    8 votes
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  8. Membership discount offer for x amount of weeks/months

    We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted charge to auto-renew for those certain amount of weeks/months without having to manually change the price for each client that signs up. The initial discount price is charged at sign-up but reverts to the original price of the membership at the next auto charge. It's difficult to modify the discounted price offered for each client manually when their charge dates are on different dates. Please look into creating the discount offer for…

    1 vote
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  9. Membership discount charges offered for x amount of months

    We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted charge to auto-renew for those certain amount of months without having to manually change the price for each client that signs up. The initial discount price is charged at sign up but reverts back to the original price of the membership at the next auto charge. It's difficult to modify the charge price for each client when their charge dates are all on different dates! Please look into creating a discount offer…

    1 vote
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  10. Membership discount offers set to auto charge for x amout of months

    We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted offer to auto-renew for those certain amount of months without having to manually change the price for each client that signs up. The initial discount price is charged at sign up but reverts back to the original price of the membership at the next auto charge. We need the discounted charge to auto-renew for a certain amount of months. It's difficult to manually modify each clients charge when the clients are all…

    1 vote
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  11. Allow people who have gift cards to use during online booking checkout

    If I have a client that buys a gift card for their mom I want them to easily book a session online through online booking and pay using the gift card. I don't want to make them have to pick up the phone or come in. Gift cards being used as an online payment option that connects directly to the amount would be amazing!

    1 vote
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  12. confirmed v. request pending

    when a client books the confirmation screen should just say "confirmed" rather than "request pending" everyday we have clients calling us to see if their appointment has been confirmed.

    1 vote
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  13. Allow for rearranging on calendar

    I want to be able to rearrange services on the calendar and NOT have to change the specific times in the edit screen to flip flop service times - please allow for some feature when dragging appointments on the calendar where you can switch which service is first and easily move it around on the calendar screen. Please and thank you.

    2 votes
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  14. require cards on file for every booking appointment made.

    When booking online, require a card on file for new client appointments/for clients who do not have a card on file, to prevent no shows & compensate estheticians for their time.

    5 votes
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  15. Product Unit Display Management in Client Profiles

    Summary:
    Add functionality to fully remove product listings from client profiles when orders are deleted, preventing lingering entries with 0 units from appearing in accounts.

    Description:
    Currently, when orders containing product units are deleted, the product listing remains visible in client profiles even with 0 units. This creates confusion for both clients and staff. A new feature would:

    • Allow complete removal of product listings when associated orders are deleted
    • Maintain cleaner client profiles without zero-unit entries
    • Prevent confusion about product availability and redemption status
    • Streamline the order deletion and cleanup process
    3 votes
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  16. Gift card sales report

    Would like to have a gift card sales only report (no other products or types to filter out or need to manually adjust)
    - show gift cards sales totals
    - show gift card card values and discounts
    - show if cards purchased online or retail with ability to filter by dates

    35 votes
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  17. Create a report that allows for mapping when setting up the system

    Create an internal report that allows services and addons to be seen for mapping. Also, create a similar report for charts and forms to show what services they have been attached too. Currently both processes are done 1 by 1 which is both massively inefficient and time consuming. Not user friendly by any means.

    1 vote
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  18. account credits

    It would be nice to have Account Credits be specified to certain products or services. For example, there currently IS a field in their profile that says "redeemable on" and the answer is always "everything." You cannot change what it can be used towards (i.e. redeemable on "peels only" or "Botox only") as Boulevard is currently configured.

    2 votes
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  19. Appointment Availability Report

    Summary:
    Create a new report that shows available appointment slots by day or month, helping businesses better visualize and manage their scheduling capacity.

    Description:
    Currently, businesses can only view scheduled appointments through the Staff Schedule Summary report, making it difficult to identify open slots efficiently. A dedicated Appointment Availability Report would display unused scheduling space directly, allowing businesses to:

    • View open appointments across different time periods
    • Identify scheduling patterns and optimize staff availability
    • Make data-driven decisions about staffing and scheduling
    2 votes
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  20. Sync Google & Boulevard ratings

    Sync google reviews and boulevard ratings so when a client leaves a rating in boulevard it shows up on google reviews.

    27 votes
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