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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7527 results found

  1. I create a database and Google Sheets reports of all new patients and use Zapier to feed this information from BLVD. I would like to see Customer's Address, Provider, First Sale and Referral Source added to fields that can be exported. Thank you.

    2 votes

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  2. The confirmations to clients come from Boulevard (as the email sender), but the thank you emails come from the Salon (as the sender). All should be from the salon to be consistent and for clients to be able to search emails and easily find the information.

    231 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  3. For every SKU, a URL points to online pricing for external vendors/sites to maintain competitive edge and retain client purchasing behavior.

    2 votes

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  4. Would like to have a Sales by Client report where we can see what customers have spent over a period of time. This is helpful at end of year to see who your top spenders are for the year.

    3 votes

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  5. It would be great if individual services could be attached to specific merchant accounts. For instance, I have a nurse/esthetician. It would be nice if the fees for her esthetic services went into the spa account and the medical services she performs went to the medical account rather than needing to create two separate profiles that don't sync.

    1 vote

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  6. Example: Someone books "The Full" but on our end it will say "Chemical 4" meaning we have 4 increments of time to apply. This is pretty crucial for time based salons.

    3 votes

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  7. Memberships include one guest pass (treatment) per year to share with someone (non-member). The management process today is not intuitive as it requires its own "membership" and manually adding the secondary client to it. Ideally, it would be easier for the member to send out the guest pass for their friend to use at their convenience that then associates it to their profile for easy checkout.

    4 votes

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  8. We get notified when clients cancel and book but not when existing appointments are moved. I almost missed an appointment not realizing my client moved from Thursday at 9am to Wednesday at 9am. How is this not a feature yet? I can't be the only salon requesting this. This is a feature that needs immediate attention.

    5 votes

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  9. I would like if we could have one report that inludes all the commissions from services and retail plus gratuities. Right now we just have the summary report which does not have any details. We have to send many report to each technician instead of one.

    6 votes

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  10. 1 vote

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  11. We should be able to delete invoices from the Front Desk Dashboard. Clients change their minds after invoices are created. If we could delete it from the Front Desk Dashboard it would save a large amount of time and confusion at later dates.

    1 vote

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  12. Ability to set an offer code condition that would only apply the offer code to one line item (could be retail or service) rather than all line items in the checkout window

    4 votes

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  13. Ability to add a business charge on a service that’s $0. Business charge then pulls from stylist commission.

    3 votes

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  14. Currently when you create an offer it only allows to apply the discount to the item (per item). With this clients are able to use that discount on multiple items that are eligible. Can you all create a "per transaction" option for discounts, so that the client can only receive the discount towards the total transaction. For example, I currently have a $25 discount code. If a client books a massage and facial online they will save $25 on each item saving $50 total. With a "per transaction" option, they would only be able to save $25 total.

    20 votes

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  15. Mosaic Hair Studio would like to see the dollar amount associated with points available for redemption prior to checkout.

    3 votes

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  16. Currently, the Referral field has no option to collect a referring clients name. You have to collect this separately and then add it to the clients profile in order to use it as a reporting data point. Boulevard, overall, needs to work on a referral reward program as part of its internal marketing.

    3 votes

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  17. It would be nice if inventory was updated as the purchase order is completed in the system. Everything is out of order and it takes a long time to go in and add the received stock.

    1 vote

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  18. I have never worked with a system that does not allow you to match up side by side photos and zoom in and out. Your function to do a side by side is truly not a function without this capability.

    4 votes

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  19. Not allowing in-house booking on days therapists AREN'T actually scheduled on the books. Or online booking from clients when the therapists books are not open. This causes more confusion and more work/missed appointments/losing money for business.

    1 vote

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  20. Automatically tag a client when a product is purchased.

    We have monthly memberships and we manually add a 'member' tag, but it would be time-saving if you could setup the products to auto tag upon purchase.

    Thank you

    11 votes

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