5952 results found
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2 votes
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Disable Cash Payment Method
We are a cash less business. Can we remove “cash” as a payment method. It can be confusing to the front desk.
4 votes -
make ability to send manual texts/confirmations
Can we manually send confirmation/cancellation TEXTS? We've found most people don't check their email very often and believe they haven't received a confirmation if it is not via text.
2 votes -
Professional App: Staff Performance Metrics - Refresh Time
Ability for metrics to refresh in real time. Currently, refreshing at the same frequency that beta reports refresh (~2 hours).
6 votes -
29 votes
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Being able to customize a clients appointment time even after they check out. In a section in their profile.
Sometimes in the hustle & bustle of things we forget to change the duration of a clients appointment and then we either 1) have to go find their next appointment (which is no biggie) and adjust the time, but you have those instances where they do not rebook in studio and if they do it at home online and we don't catch it to adjust their appointment in time we are stuck. We have clients who are older or have disabilities who sometime need more time and if we forget to include that we have to wait, but they could…
3 votes -
5 votes
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Have price changes show up when clients are paying for future notice
Have price changes show up when clients are paying for future notice
1 vote -
10 votes
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send message directly from appointment
When on calendar and clicking on appointment, there should be a button to message directly from there!
4 votes -
Manually move clients on waitlist
Ability to manually move clients on waitlist to show priority clients (Example ones that were cancelled on due to a stylist being sick, etc...)
4 votes -
Press "enter" to send text messages to clients
When in the "Messages" tab in the client's profile. After typing out a message I really dislike having to use my mouse to click "send". I would like to just be able to hit "enter" to send a message.
3 votes -
Scheduling order changes when Modifiers are selected.
For hair color appointments, we would like to use Add-Ons to add haircuts; and use Modifiers for long/thick hair, conditioning treatments, etc.
However, whenever Modifiers are selected, the Add-on service gets bumped to the top of the list of services. So the system schedules the haircut first then the color and modifiers. If no Modifiers are chosen, the Add-On is added correctly, after the base service.
Can this be changed so that the Add-On service is always scheduled after the base service, regardless of whether Modifiers are selected?
It works perfectly when we do in-house scheduling. It is only a…
3 votes -
Edit/ Update Client accommodations
The business would like the ability to edit the client accommodations once they are opened. The business would like the ability to save 0 minute processing and finishing times under client accommodations which currently when you enter that into the edit appointment page, the line is removed and the accommodation only saves the duration time.
3 votes -
Zip code listed at checkout
It would be nice if on the left side of checkout we were able to see the clients zip code since we need to input it for checkout instead of asking them everytime if their card is on file
2 votes -
Report that shows "client accommodations" by staff member.
Need a way to get a list of these accommodations, filter if the accommodation is by price, duration, etc so that businesses can identify weaknesses or bottlenecks and either micromanage service providers to correct it or delete the inefficiencies. At current I believe there is no way to find these issues that potentially cost businesses time and money :P
2 votes -
Post appointment product recs
I would love to have a template made to send out the products we used and recommend to our clients after their appointment, I received this after a facial the other day and found it extremely helpful.
5 votes -
3 votes
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2 votes
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Please allow services to be sold as package/vouchers with more than 1 session. Not every package requires more than 1 visit, and vice versa.
There should be an option to let any service be sold as a package > 1-10 sessions. Note very package we have requires more than 1 session, and some packages require more than 1 session. Adding this option to the service menu - instead of products only - would fix this problem.
4 votes
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