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  1. 25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Currently the note settings is over all. If a note can be added by the user, they can also edit and delete. The business wants the user to be able to add notes but not have permissions to delete or edit.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Allow creating a draft of an existing form for editing. I tried to update a form and wanted to take my time with edits and created a copy of the form. Once I went live with the new form it applied it to every guest even if they already completed the old version.

    It would be useful to have some method of working on a draft of an existing form that can then be re-issued as the current form so it isn't sent to guests that have already completed it. (only sent out once to each person)

    5 votes

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  4. When selling a gift card there is a pop up window if the card is in use. So, something similar when creating a new product (or duplicating a product) Just highlighting the field or the field label in red with a note that states "This [sku or UPC] is already in use" would be very beneficial to help prevent mistakes when entering products.

    3 votes

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  5. Currently long strings of text that exceed the width of display are cut off. Would be helpful if the text was rewrapped to be multi line on displays. On dashboard strings are cut by window size. On professional app it is cut off by width of mobile device.

    4 votes

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  6. 1 vote

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  7. Better credit card decline error messages. More informative on why it declined, what it means, and what to do.

    5 votes

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  8. Some of the components within forms offer special characters such as the Chinese alphabet but that is not the case for all of the components. This should be consistent

    1 vote

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  9. We should be able to have a automated setup for employees to get % off products and services without an "Offer"...OR...Allow an option under "Audience" to have more selection options, for it to be auto-apply to employees selection.

    1 vote

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  10. include last appt date/visit to the wait list information

    3 votes

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  11. I would like to be able to send a discount link in a email or text marketing campaign that would allow the customer to click the link and then it takes them to the booking page and also auto apply's a coupon that i choose for that specific link. That way they don't have to remember a offer code, or re enter it at check out.

    10 votes

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    Hey there! While we haven't added this feature for all offers yet, we have recently added this ability for new clients to your business with our new client referral program!


    Existing clients can share their custom referral booking links with friends. When those friends go to book, a special first-visit discount is automatically applied at booking and it carries through to checkout. Learn more about the referral program here.

  12. 1 vote

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  13. If staff were mandated to put at least ~20 characters explaining the why of a price change and this was something that could easily be searched for then management would not only have a better picture of where pricing is wrong, they would also be able to spot the issues and errors.

    We're having issues with this on both sides. I'd like to log when we are reducing things properly so that clients are better taken care of in the future. But also discover when staff are breaking protocol so that we can correct it and bring pricing back into…

    1 vote

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  14. Dispute notification is currently email to owner level. I'm a little unclear on who else receives these. But, at least in my small usage and experience, the probability that a dispute is quickly buried by a barrage of other emails is large. It would be fantastic if there was persistent dispute acknowledgement in the UI of managerial dashboard. It would also increase likelihood of timely responses so that the end consumer and blvd client can have a quicker resolution.

    1 vote

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  15. Inventory on hand only allows you to see what is current. I need to see what was on hand dec 31st for taxes. I currently can't pick a range of dates to see what the inventory was during that time span.

    9 votes

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  16. ... no obvious or easy way to see the appt which in some cases would even be confirmed. The client will have the future appt on their client profile as scheduled appts. The client will actually receive reminder and confirmation messages for the appts too. The client will have the concept that their appt is set at that time AND with the terminated service provider (deactivated). Then the business will potentially have a trainwreck to quickly deal with it if they can.

    I do not have what is a perfect solution for all Blvd partners, BUT I think this would…

    1 vote

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  17. so that trans/gender nonconforming folks don't have to see a name they don't use when viewing a receipt, checking in, etc. I feel like it would be helpful to have a "legal name" field for the health department, but also so that the client doesn't see their dead name.

    1 vote

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  18. a lot of our services are recorded as a product for inventory purposes. we would like the tips based on gross ticket amount. ie: botox appt $0 product botox $100 tip is being based on the $0 instead of $100.

    1 vote

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  19. We have certain estheticians who do not perform certain services, but even if they are non assignable in the system reception is still able to book the service in. I know a message pops up that says "This person does not usually perform this service:" , but if you miss that they are still able to book it. The older system we used did not even allow us to move it over and only allowed estheticians who performed the service take the service. A way to have it not even be able to be booked on out end to make…

    20 votes

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  20. The customer would like the ability to toggle between staff profiles and not need to sign out of the dashboard.

    6 votes

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