5232 results found
-
Bug Report: Keyboard does not appear when added product during checkout on mobile app.
When I go to checkout a person on the mobile app and then add products the keyboard will appear and immediately disappear. It is a very common flow that we are selling product during an appointment checkout and are not always at the computer to do so. This makes it difficult for us to use the mobile app as checkout vector.
4 votes -
Client facing portal: voucher/unit balance
It would be great to give our patients the ability to monitor how many vouchers or product units units they have remaining on their account through the patient facing portal so they dont need to ask us and just "believe" what we tell them. It would be an added bonus for them to be able to SHARE their vouchers with another patient, especially if they are purchasing as gifts, etc.
6 votes -
Improve Marketing Metrics
Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.
32 votes -
Customize required client profile information
Require custom data fields ie:
Date of birth
Phone
Email
Billing/Mailing address
Preferred pharmacy
Gender
Emergency contact4 votes -
Post appointment email
Email that auto sends once appointment is completed. Can be customized however business would like!
5 votes -
Send Forms After Appointment
I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.
10 votes -
Holiday Gift Boxes / Packages
We are creating holiday gift boxes and packages which contain several products from our retail lines. It would be incredibly helpful to be able to create these boxes/packages in a way that would edit the inventory of multiple retail products when we sell the boxes/packages. Please create this.
9 votes -
link appointments together when clients schedule online
When clients schedule multiple appointments online, the system does not link the appointments together.
4 votes -
Add a TO DO List or Client Follow up
Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.
4 votes -
Change the Text Language of Booking and Reminders
Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.
"Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."
We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.
4 votes -
Add a character count on messages
Since we are charged for multiple segments if the message is over 160 characters, there should be a character count on the messages so we can be aware of how many of our allotted messages we are using at a time.
5 votes -
Allow multiple product usages for each service
Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking
7 votes -
When running a deal it would be helpful to exclude a certain providers.
When running a deal it would be helpful to exclude certain providers, not just certain services from the discount.
8 votes -
Automatic Late Cancellation Charges
I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?
If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?
27 votes -
send forms without an appointment
the ability to send forms without being attached to an appointment
3 votes -
Advanced Charting Running Charts
Being able to edit the same chart to have a running chart for al providers to edit
5 votes -
Offer Code Conditions
Setting conditions for offer codes.
Example Spend X on X = X Discount
150 or more on gift card = 10% off
spend 100 on X product line = 15% off
Spend 200 in Spa Category = $20 off
We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful86 votes -
Ability to adjust start dates for online memberships
The ability to sell memberships online but the next charge date can be set in the background. For example, a customer purchases a membership on the May 4th but their next billing date should be the June 1st.
4 votes -
Require a deposit or paying for service upfront from select clients i.e ones that have a history of no-shows are constant rescheduling.
This feature would allow us to set a client accommodation that requires a deposit or payment in full upon booking from particular clients. This would help with clients that have a history of no-shows or chronic rescheduling.
10 votes -
Exclude Gratuity from Sales
Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.
16 votes
- Don't see your idea?