expand the rewards/loyalty program to provide wider parameters vs. the current $1 to $1 reward system/
Allow loyalty points to be set up to reflect other amounts outside of $1 spent = $1+ earned. For example, allowing other parameters such a client can earn $1 with every $100 spent (or whichever the desired threshold.)
Melissa Pascoe
shared this idea
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Marisol Garcia
commented
My old system square I was able to work around the system and add “services” that were weren't just tied to a dollar amount. I was able to set the service to whatever points I wanted. Ex. If a client left a review, 10 points. Then “service” (review) was added at checkout and added the points automatically. We set it for things we would upsell or 5 points for every $20 retail. It tied back to once X amount they got X amount off and were able to bank them for more or free services. It was the easiest way to upsell!! We would remind them of their points as they arrived as a game. Ex. After your color today you will have enough points for a free wax or $10 off retail.
I want to give to the clients who are willing to go the extra mile with us. The current dollar-to-dollar setup doesn't fit our vibe.
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Lisa Lee
commented
$1 spend to $1 point is too much for our service price average.