1582 results found
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Please show the actual date on a note instead of "a month ago". It's really frustrating when I am correlating other notes and photos Thanks
Show the actual date the note was written
11 votes -
Upload Multiple Photos at Once In Charts
It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!
14 votes -
Incomplete Forms Alert
Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.
4 votes -
Please prioritize, bulk import clients from csv
Sometimes we use different platforms to gather leads. Instead of us having to manually enter each lead into Boulevard, it would be helpful to be able to import from a csv. When trying to run a business we do not have time to. sit here and add manually for hundreds of people.
4 votes -
Improve reviews!
I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…
4 votes -
Hardware Tab Privilege Group
Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.
7 votes -
Auto-populate feature that pulls data from past charts & forms
Our team has been really loving the auto-populate feature for birthdays and medications!
I was wondering if we can have the same feature as an option for text boxes in our charts & forms. For example, if, if a text box has your client's allergies, that field can autopopulate with each new chart or form and edited in case new information needs to be added.
This would be a BIG game changer for our team and really make a positive impact.
9 votes -
Toggle Gratuity Collection for each individual transaction
It would be awesome if we could toggle the gratuity collection for each individual service/transaction before checkout as opposed to it being permanently on or off for all transactions. This would be helpful since not all of our services typically require gratuity and only certain services we would ask for it. That way we would not have to toggle it on or off through the management settings everytime we wanted to request for gratuity. It is very off-putting to our clients when prompted for gratuity on services that don't require them.
Before going to checkout our clients, it would be…
11 votes -
Automatic Emails to clients when they self reschedule
The business would like clients to receive new confirmation emails of the rescheduled time.
8 votes -
Give clients the ability to buy a package for someone else
It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…
5 votes -
Bypass Review Chart option
"bypass review forms" privilege and feature should present a "skip" option to staff allowed to bypass rather than just removing the "submit and review" button altogether.
5 votes -
Client facing portal: voucher/unit balance
It would be great to give our patients the ability to monitor how many vouchers or product units units they have remaining on their account through the patient facing portal so they dont need to ask us and just "believe" what we tell them. It would be an added bonus for them to be able to SHARE their vouchers with another patient, especially if they are purchasing as gifts, etc.
6 votes -
Improve Marketing Metrics
Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.
32 votes -
Send a Quote to a Client
After a consultation have the ability to send a quote with a break down of services.
6 votes -
Holiday Gift Boxes / Packages
We are creating holiday gift boxes and packages which contain several products from our retail lines. It would be incredibly helpful to be able to create these boxes/packages in a way that would edit the inventory of multiple retail products when we sell the boxes/packages. Please create this.
9 votes -
link appointments together when clients schedule online
When clients schedule multiple appointments online, the system does not link the appointments together.
4 votes -
Add a TO DO List or Client Follow up
Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.
4 votes -
Change the Text Language of Booking and Reminders
Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.
"Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."
We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.
4 votes -
Add a character count on messages
Since we are charged for multiple segments if the message is over 160 characters, there should be a character count on the messages so we can be aware of how many of our allotted messages we are using at a time.
5 votes -
Allow multiple product usages for each service
Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking
7 votes
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