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235 results found

  1. Contact Log of Client Communications

    41 votes

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    Waitlisted  ·  10 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  2. Sub Categories for Services

    14 votes

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    Rick Vencill commented  · 

    Please add this. It would allow us to better organize the online scheduling.

    Rick Vencill supported this idea  · 

  3. Customize what time slot add-on services time is added to

    18 votes

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    Waitlisted  ·  8 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  4. Better Time Card Report

    1 vote

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    Waitlisted  ·  0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill shared this idea  · 

  5. Better Cancellation Tracking on Calendar

    8 votes

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    Waitlisted  ·  1 comment  ·  Ideas Hub  ·  Admin →
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    Rick Vencill shared this idea  · 

  6. Add Client's Phone Number to Calendar View

    1 vote

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    Waitlisted  ·  0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill shared this idea  · 

  7. Loyalty Program customization

    126 votes

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    Waitlisted  ·  25 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  8. Guest Profile Photos

    27 votes

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    Waitlisted  ·  3 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  9. Client Photos For Internal Use Only

    18 votes

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    Waitlisted  ·  2 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  10. View an audit log of user actions

    839 votes

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    In Progress  ·  55 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  11. Employee messaging system in the dashboard

    32 votes

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    Waitlisted  ·  5 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  12. Allow Location Managers to edit products

    26 votes

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    Scheduled  ·  1 comment  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  13. Add Service Provider Titles to Booking Confirmations

    17 votes

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    Scheduled  ·  0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  14. Custom Automated Text Messages

    229 votes

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    Waitlisted  ·  35 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill commented  · 

    I would the ability to send out smart reminders based on treatments. For instance someone gets Botox. We can set a reminder text to be auto sent out at a set interval reminding them they’re due and to schedule. This would be smart enough to know if they have an appointment on the books and not to send a reminder if that is the case. This would be a game changer.

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    Rick Vencill commented  · 

    We currently use a program called Podium for all of our texts. This is a huge missed opportunity for BLVD to have a similar service. It would be great to be able to set up automated texts for the following: Birthdays, Review Requests (after checkout), New Leads, etc.

    Rick Vencill supported this idea  · 

  15. Add Initial Ability to Forms

    13 votes

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    Waitlisted  ·  3 comments  ·  Ideas Hub  ·  Admin →
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  16. Forms Auto Fill

    44 votes

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    Waitlisted  ·  6 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill commented  · 

    We just had a staff meeting and this again came up. This is the patient's number one complaint of BLVD for our practice. "Why do I keep having to input the same information in multiple times." This should be pulled automatically from the patient's profile and if it is not, the first time they input it in the form, it should remember. Also, today's date should auto populate. Please BLVD, fix one of the biggest pain points for our patients.

    Rick Vencill supported this idea  · 

  17. Message clients through the mobile app

    275 votes

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    Waitlisted  ·  44 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill commented  · 

    I know the the Messages is getting a much needed overhaul (thank you). We really need to be able to see/respond to these messages via the mobile app. Thank you.

    Rick Vencill supported this idea  · 
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    Rick Vencill commented  · 

    We really need a way to be alerted of new text messages from the BLVD app on our phones. By not allowing us to see or be alerted of new messages, it really cripples the text message functionality.

  18. Input multiple contact emails for dispute notifications

    14 votes

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    In Progress  ·  0 comments  ·  Ideas Hub  ·  Admin →
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  19. When Patients Cancel, Allow Them to Check a Reason

    27 votes

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    Waitlisted  ·  0 comments  ·  Ideas Hub  ·  Admin →
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  20. client notifications specific to the service they booked.

    291 votes

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    Waitlisted  ·  34 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 
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    Rick Vencill commented  · 

    First off thank you BLVD team for really kicking butt on constantly rolling out changes. Each change that comes to better the platform is appreciated.

    I love the new client notifications section. I would like to see the ability to send out follow-up text after appointment after X days. This is a pain point for us to do manually and seems like it would be a great addition. Thanks!

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    Rick Vencill commented  · 

    It would be great to be able to flag text messages for follow-up.

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