Settings and activity
219 results found
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235 votes
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Rick Vencill
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Rick Vencill
commented
We really need a way to be alerted of new text messages from the BLVD app on our phones. By not allowing us to see or be alerted of new messages, it really cripples the text message functionality.
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11 votes
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25 votes
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280 votes
Rick Vencill
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Rick Vencill
commented
First off thank you BLVD team for really kicking butt on constantly rolling out changes. Each change that comes to better the platform is appreciated.
I love the new client notifications section. I would like to see the ability to send out follow-up text after appointment after X days. This is a pain point for us to do manually and seems like it would be a great addition. Thanks!
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Rick Vencill
commented
It would be great to be able to flag text messages for follow-up.
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44 votes
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Rick Vencill
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I will add to this. I would like the ability to set services for New Clients/Patients only.
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39 votes
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8 votes
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3 votes
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990 votes
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Rick Vencill
commented
Please add this function. When speaking with someone over text and scheduling their appointment. We need to be able to send them a link so they can input their CC information to collect a deposit.
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Rick Vencill
commented
I would really like to see the taking of deposits made easier and more robust. We have $100 fee added to our New Patient services. This works for those booking online. However, those booking over the phone, you're unable to take a deposit, because doing so triggers the system that the appointment is "paid for" and closes the appointment. The only way to do so is to book the appointment, then go and do a quick sale. The issue is these are now separate transactions (not married to the appointment). The other issue is when you or patient cancels the appointment with greater than 24 hours notice, the deposit isn't auto refunded. That creates an issue where returning a deposit is accidentally overlooked. I would love to see a separate call-out and controls over a deposit function.
Rick Vencill
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Rick Vencill
commented
This would be great to have.
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5 votes
Rick Vencill
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5 votes
Rick Vencill
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14 votes
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12 votes
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28 votes
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8 votes
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36 votes
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29 votes
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67 votes
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3 votes
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3 votes
Rick Vencill
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I know the the Messages is getting a much needed overhaul (thank you). We really need to be able to see/respond to these messages via the mobile app. Thank you.