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Settings and activity

209 results found

  1. View an audit log of user actions

    785 votes
    Waitlisted  ·  56 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  2. Employee messaging system in the dashboard

    26 votes
    Waitlisted  ·  4 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  3. Allow Location Managers to edit products

    22 votes
    Scheduled  ·  1 comment  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  4. Add Service Provider Titles to Booking Confirmations

    14 votes
    Scheduled  ·  0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  5. Actual price the client is paying today, shown on iPad on their side.

    708 votes
    71 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  6. Custom Automated Text Messages

    215 votes
    Waitlisted  ·  34 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill commented  · 

    I would the ability to send out smart reminders based on treatments. For instance someone gets Botox. We can set a reminder text to be auto sent out at a set interval reminding them they’re due and to schedule. This would be smart enough to know if they have an appointment on the books and not to send a reminder if that is the case. This would be a game changer.

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    Rick Vencill commented  · 

    We currently use a program called Podium for all of our texts. This is a huge missed opportunity for BLVD to have a similar service. It would be great to be able to set up automated texts for the following: Birthdays, Review Requests (after checkout), New Leads, etc.

    Rick Vencill supported this idea  · 

  7. Add Initial Ability to Forms

    12 votes
    Waitlisted  ·  3 comments  ·  Ideas Hub  ·  Admin →
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  8. Forms Auto Fill

    35 votes
    Waitlisted  ·  6 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill commented  · 

    We just had a staff meeting and this again came up. This is the patient's number one complaint of BLVD for our practice. "Why do I keep having to input the same information in multiple times." This should be pulled automatically from the patient's profile and if it is not, the first time they input it in the form, it should remember. Also, today's date should auto populate. Please BLVD, fix one of the biggest pain points for our patients.

    Rick Vencill supported this idea  · 

  9. Message clients through the mobile app

    215 votes
    Waitlisted  ·  38 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill commented  · 

    I know the the Messages is getting a much needed overhaul (thank you). We really need to be able to see/respond to these messages via the mobile app. Thank you.

    Rick Vencill supported this idea  · 
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    Rick Vencill commented  · 

    We really need a way to be alerted of new text messages from the BLVD app on our phones. By not allowing us to see or be alerted of new messages, it really cripples the text message functionality.

  10. Input multiple contact emails for dispute notifications

    7 votes
    In Progress  ·  0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  11. When Patients Cancel, Allow Them to Check a Reason

    22 votes
    Waitlisted  ·  0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill shared this idea  · 

  12. client notifications specific to the service they booked.

    269 votes
    Waitlisted  ·  32 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 
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    Rick Vencill commented  · 

    First off thank you BLVD team for really kicking butt on constantly rolling out changes. Each change that comes to better the platform is appreciated.

    I love the new client notifications section. I would like to see the ability to send out follow-up text after appointment after X days. This is a pain point for us to do manually and seems like it would be a great addition. Thanks!

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    Rick Vencill commented  · 

    It would be great to be able to flag text messages for follow-up.

  13. NEW vs. CURRENT Clients Online Booking

    40 votes
    Waitlisted  ·  12 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill shared this idea  · 
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    Rick Vencill commented  · 

    I will add to this. I would like the ability to set services for New Clients/Patients only.

  14. Send Forms After Appointment

    33 votes
    Waitlisted  ·  2 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill shared this idea  · 

  15. Ability to add photos to products

    8 votes
    Waitlisted  ·  1 comment  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  16. Include photos of products that are sold on website

    3 votes
    Waitlisted  ·  0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  17. Deposits for services

    969 votes
    Waitlisted  ·  132 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill commented  · 

    Please add this function. When speaking with someone over text and scheduling their appointment. We need to be able to send them a link so they can input their CC information to collect a deposit.

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    Rick Vencill commented  · 

    I would really like to see the taking of deposits made easier and more robust. We have $100 fee added to our New Patient services. This works for those booking online. However, those booking over the phone, you're unable to take a deposit, because doing so triggers the system that the appointment is "paid for" and closes the appointment. The only way to do so is to book the appointment, then go and do a quick sale. The issue is these are now separate transactions (not married to the appointment). The other issue is when you or patient cancels the appointment with greater than 24 hours notice, the deposit isn't auto refunded. That creates an issue where returning a deposit is accidentally overlooked. I would love to see a separate call-out and controls over a deposit function.

    Rick Vencill supported this idea  · 
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    Rick Vencill commented  · 

    This would be great to have.

  18. Allow Gift Card to be sent via email to someone else AND to someone buying it for themselves.

    5 votes
    0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill shared this idea  · 

  19. More advanced Gift Card reporting

    4 votes
    0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 

  20. Applying gift card balances for memberships

    13 votes
    0 comments  ·  Ideas Hub  ·  Admin →
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    Rick Vencill supported this idea  · 
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