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  1. 238 votes

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    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Rick Vencill supported this idea  · 
  2. 416 votes

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    Waitlisted  ·  42 comments  ·  General  ·  Admin →
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  3. 193 votes

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    Waitlisted  ·  33 comments  ·  General  ·  Admin →
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    Rick Vencill commented  · 

    I would the ability to send out smart reminders based on treatments. For instance someone gets Botox. We can set a reminder text to be auto sent out at a set interval reminding them they’re due and to schedule. This would be smart enough to know if they have an appointment on the books and not to send a reminder if that is the case. This would be a game changer.

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    Rick Vencill commented  · 

    We currently use a program called Podium for all of our texts. This is a huge missed opportunity for BLVD to have a similar service. It would be great to be able to set up automated texts for the following: Birthdays, Review Requests (after checkout), New Leads, etc.

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  4. 10 votes

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    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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  5. 20 votes

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    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Rick Vencill commented  · 

    We just had a staff meeting and this again came up. This is the patient's number one complaint of BLVD for our practice. "Why do I keep having to input the same information in multiple times." This should be pulled automatically from the patient's profile and if it is not, the first time they input it in the form, it should remember. Also, today's date should auto populate. Please BLVD, fix one of the biggest pain points for our patients.

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  6. 175 votes

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    Waitlisted  ·  33 comments  ·  General  ·  Admin →
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    Rick Vencill commented  · 

    I know the the Messages is getting a much needed overhaul (thank you). We really need to be able to see/respond to these messages via the mobile app. Thank you.

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    Rick Vencill commented  · 

    We really need a way to be alerted of new text messages from the BLVD app on our phones. By not allowing us to see or be alerted of new messages, it really cripples the text message functionality.

  7. 5 votes

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    In Progress  ·  0 comments  ·  General  ·  Admin →
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  8. 20 votes

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  9. 211 votes

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    Waitlisted  ·  25 comments  ·  General  ·  Admin →
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    Rick Vencill supported this idea  · 
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    Rick Vencill commented  · 

    First off thank you BLVD team for really kicking butt on constantly rolling out changes. Each change that comes to better the platform is appreciated.

    I love the new client notifications section. I would like to see the ability to send out follow-up text after appointment after X days. This is a pain point for us to do manually and seems like it would be a great addition. Thanks!

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    Rick Vencill commented  · 

    It would be great to be able to flag text messages for follow-up.

  10. 10 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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  11. 19 votes

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    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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  12. 7 votes

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  13. 3 votes

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    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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  14. 667 votes

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    Waitlisted  ·  43 comments  ·  General  ·  Admin →
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    Rick Vencill commented  · 

    Please add this function. When speaking with someone over text and scheduling their appointment. We need to be able to send them a link so they can input their CC information to collect a deposit.

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    Rick Vencill commented  · 

    This would be great to have.

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  15. 4 votes

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  16. 3 votes

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  17. 10 votes

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  18. 10 votes

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  19. 14 votes

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  20. 6 votes

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