Settings and activity
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1 vote
Ben Stevens
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149 votesBen Stevens
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1 voteBen Stevens
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11 votes
An error occurred while saving the comment Ben Stevens
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An error occurred while saving the comment Ben Stevens
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When scheduling from the calendar (clicking on an opening with a provider) the service has an option to choose "first Available" resource. 99% of the time Boulevard chooses a resource that is booked and double books it (without any warnings or fanfare)
When searching using the New Appointment button this doesn't happen.
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4 votesBen Stevens
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4 votesBen Stevens
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17 votesBen Stevens
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6 votesBen Stevens
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2 votesBen Stevens
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5 votesBen Stevens
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6 votesBen Stevens
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2 votesBen Stevens
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6 votesBen Stevens
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13 votesBen Stevens
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2 votesBen Stevens
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3 votesBen Stevens
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2 votesBen Stevens
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7 votes
An error occurred while saving the comment Ben Stevens
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The majority of the time when I have to change an appointment with a resource, it won't let me do both at once. I either have to remove the original service and add the new one. Or change the service. Save the appointment. Reopen the appointment and change the resource. Either one is not ideal.
Automatically updating the resources would be ideal!
Ben Stevens
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22 votesBen Stevens
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3 votesBen Stevens
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When scheduling from the dashboard. If you select a time on the calendar to book and choose "first available" for a resource, then click the time in a providers book, the system will 100% of the time choose a resource that is not available before one that is available.
It also will not keep the selection if you drag the resource appointment to an available room, it will move it back to the occupied one when you click "save".
Searching for an appointment works for finding available resources, but it doesn't always work for our booking (sometimes we are intentionally booking over a time block, or changing the order of appointments, etc...)