Settings and activity
1306 results found
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3 votes
Ben Stevens
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3 votesBen Stevens
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315 votes
An error occurred while saving the comment Ben Stevens
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An error occurred while saving the comment Ben Stevens
commented
When dragging and dropping appointments when client has multiple services one service change by 15 minutes, or moving to another therapist (Same time)can rearrange the ENTIRE day. It is very frustrating to have to keep rebuilding their day after what should be a simple move.
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5 votes
An error occurred while saving the comment Ben Stevens
commented
I think some form of pop up or checkbox option for what happens with an updated form would be great. I am never sure if it will trigger as a new form that everyone will have to fill out again, or if it is just going to change the current form and follow the original rules. Sometimes I want one, sometimes the other, and I don't know for sure how to get the results I want.
Ben Stevens
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4 votesBen Stevens
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21 votesBen Stevens
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5 votesBen Stevens
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6 votes
An error occurred while saving the comment Ben Stevens
commented
Having options for different types of cancellation would be great. I love the idea of a "ghost" appointment to show cancelled appointments at least for a period of time after cancellation. I also would love the option to keep a late cancel or no show in the schedule and marking employee time as occupied as these aren't the fault of the employee and shouldn't necessarily show up as open times for productivity metrics.
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4 votesBen Stevens
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2 votes
An error occurred while saving the comment Ben Stevens
commented
Choosing a length of block is easier. I would also love an option for "all day" that just does the open hours for the business (defaults to starting at open and ending at close)
Ben Stevens
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8 votes
An error occurred while saving the comment Ben Stevens
commented
I think defaulting to "sort by new" would help people discover things that they never thought of. When you sort by "hot" or "top" it just helps people jump on a bandwagon. When you sort by new you can find out that there are lots of ideas that you may support, but just didn't know to look for.
I also think highlighting voting and the option to add ideas would help with feedback, maybe when sending out NPS emails - have a link to submit ideas.
Ben Stevens
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2 votesBen Stevens
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3 votesBen Stevens
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4 votes
An error occurred while saving the comment Ben Stevens
commented
Our suppliers often update packaging etc and end up with a new UPC. In the transition you can end up with multiple UPCs of the same product on the shelf. A way to merge those products once the old packaging is fully gone would be amazing. It would help us manage reporting better as sales will be totaled for the unified product.
It would also help clean up the catalog with fewer products listed.
An error occurred while saving the comment Ben Stevens
commented
We will add the new barcode in the SKU section. But it is also hard because the SKU isn't used to look products up (Already a feature request). Adding multiple options for UPC, or allowing search by SKU (possibly adding options for multiple SKUs) would be very beneficial!
Ben Stevens
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17 votes
An error occurred while saving the comment Ben Stevens
commented
I would love for every appointment to have a management only option to choose if commission is paid or not (Default to yes, but manager can change after checkout). This would help in these situations, as well as some other edge cases.
I agree that this should not count as an appointment or service client in reporting.
Ben Stevens
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3 votesBen Stevens
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38 votesBen Stevens
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8 votesBen Stevens
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3 votesBen Stevens
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3 votes
An error occurred while saving the comment Ben Stevens
commented
Handling of resources is just a mess all around. Moving an appointment can lose resources, rebooking from the checkout window doesn't always keep resources, and the system does not retain your choice when you manually select a resource on the calendar, you always have to go back and change it after booking the appointment. Please work on all things resources!
Ben Stevens
supported this idea
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It doesn't matter if it is from 2021. I am convinced this whole website exists so we can feel like we have a voice, but nobody every reads it. I have been asking for some rather basic features (turn off tipping for staff that can't accept tips!) for more than 5 years and have never gotten anything but crickets from Boulevard.