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38 votes
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Jennessa Van Kregten @heyfoxyj
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14 votesJennessa Van Kregten @heyfoxyj
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3 votesJennessa Van Kregten @heyfoxyj
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14 votes
An error occurred while saving the comment Jennessa Van Kregten @heyfoxyj
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I don't mind paying for the marketing but I don't think the charging is fair. It i $2 per SENT email. 2 of my daughters and sister came in for a service and I only charged my sister a $30 product fee and did not charge my daughter but was charged for their marketing emails even though they NEVER OPENED OR READ the email. I also had to contact Boulevard to get a report of who we were charged for. When I saw my daughters on there I was shocked. When I had Frederick through Booker, the charging was transparent and fair. I don't mind paying more but I need to know the marketing is effective.
Jennessa Van Kregten @heyfoxyj
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7 votesJennessa Van Kregten @heyfoxyj
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25 votesJennessa Van Kregten @heyfoxyj
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27 votesJennessa Van Kregten @heyfoxyj
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3 votesJennessa Van Kregten @heyfoxyj
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3 votesJennessa Van Kregten @heyfoxyj
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3 votesJennessa Van Kregten @heyfoxyj
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9 votesJennessa Van Kregten @heyfoxyj
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689 votesJennessa Van Kregten @heyfoxyj
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27 votesJennessa Van Kregten @heyfoxyj
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56 votesJennessa Van Kregten @heyfoxyj
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3 votesJennessa Van Kregten @heyfoxyj
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2 votesJennessa Van Kregten @heyfoxyj
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56 votesJennessa Van Kregten @heyfoxyj
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An error occurred while saving the comment Jennessa Van Kregten @heyfoxyj
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Online Booking Order for Service Provider - It would be advantageous to be able to choose a booking order or prioritize service providers. Currently it lists the providers in order from highest price to lowest price. Typically those with the lower prices are building their clientele and those with the highest prices already have the highest clientele demand. It would be nice if we had options as to what order we'd like the service providers to be displayed or have the ability prioritize different providers when new customers use the on-line booking platform.
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43 votesJennessa Van Kregten @heyfoxyj
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641 votesJennessa Van Kregten @heyfoxyj
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9 votesJennessa Van Kregten @heyfoxyj
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I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.
At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.
I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain a report detailing who we were charged for and who came in supposedly due to the marketing emails. To my surprise, I found my daughters and sister on the list. I asked if they ever received the emails and when they looked, they had but had NEVER even opened them.
When I used Frederick via Booker, the billing process was transparent and equitable. I'm willing to pay more for marketing, but I need assurance that it's genuinely effective. Notably, my previous provider only charged for emails that were opened and resulted in direct bookings through the link in the email. An up to date report was always available of who received emails, who opened emails and who booked through the email.